Alan Lepofsky

There’s no such thing as work-life balance. Work and life are not equal elements on some imaginary scale. They are not equivalent entities you “balance,” “blend,” or “optimize” with whatever the… | ... There’s no such thing as work-life balance. Work and life are not equal elements on some imaginary scale. They are not equivalent entities you “balance,” “blend,” or “optimize” with whatever the lat...

There's no such thing as work life balance.

www.linkedin.com/posts/alanle...

Netomi’s lessons for scaling agentic systems into the enterprise Built with OpenAI GPT-4.1 and GPT-5.2, Netomi provides a blueprint for scaling safe, predictable agentic systems across the enterprise.

It highlights real customers like United Airlines and DraftKings who’ve chosen Netomi to power their customer experience. It's great to see our platform abd our customers getting this kind of recognition.

openai.com/index/netomi/

Netomi’s lessons for scaling agentic systems into the enterprise Built with OpenAI GPT-4.1 and GPT-5.2, Netomi provides a blueprint for scaling safe, predictable agentic systems across the enterprise.

Pretty cool moment. OpenAI just published an article about Netomi, diving into how our AI Agent architecture is built to scale securely and handle some of the toughest customer situations out there.

openai.com/index/netomi/

Why Multi-Step Reasoning Separates AI Agents From Chatbots As Shakespeare wrote in Romeo and Juliet, “a rose by any other name would smell as sweet,” meaning a name alone does not change the nature of a thing. That idea only holds if the thing itself is uncha...

Chatbots simply take input and compare it against a knowledge base and return the best matching answer. AI Agents are far more powerful. The article below explains the difference.

Why Multi-Step Reasoning Separates AI Agents From Chatbots
www.linkedin.com/pulse/why-mu...

#cx #AgenticAI

"A chocolate chip cookie is just a chocolate chip cookie" - Lou Gerstner, for CEO of IBM. I'm sorry to hear about the passing of Lou Gerstner. My professional career started at IBM, rig... "A chocolate chip cookie is just a chocolate chip cookie" - Lou Gerstner, for CEO of IBM. I'm sorry to hear about the passing of Lou Gerstner. My professional career started at IBM, right around the ...

A few thoughts on the passing of Lou Gerstner.

www.linkedin.com/posts/alanle...

How very spooky Halloween of them! 😈

🙀 Oh how I wish you could sort and filter slides! 💡 Go ahead, laugh all you want 🤣 … but I use slide decks a lot. They’re one of my favourite ways to lay out information. I wish PowerPoint and… | Al... 🙀 Oh how I wish you could sort and filter slides! 💡 Go ahead, laugh all you want 🤣 … but I use slide decks a lot. They’re one of my favourite ways to lay out information. I wish PowerPoint and Googl...

Imagine if you could sort and filter slides in a presentation deck! Read more...

www.linkedin.com/posts/alanle...

Replying Closes a Case. | Alan Lepofsky Replying Closes a Case. Resolving Builds Loyalty. At Netomi, we draw a clear line between two customer care concepts that may seem similar but have very different impacts: replying to a customer vers...

My latest post on the difference between just replying to a customer versus resolving their problem.

www.linkedin.com/posts/alanle...

#cx #customerexperience #agenticAI

My hope for #AI is not about productivity, but rather creativity. Imagine the possibilities for innovation, education and entertainment if everyone can express their ideas and dreams.

I'm "I miss RSS feeds years old."

Let's make 2024 the year of authentic, available and approachable... not artificial.

Happy 123123 day.

May all your experiences from 2023 guide you to a happy, healthy, peaceful, and prosperous 2024.

There are infinite ways of discussing the importance of perspective or point of view. but this image remains my favorite.

Not everything has a simple right or wrong answer.

Technology pundits are certainly finicky! 6 months ago it was all about how ChatGPT was going to eliminate the use of Google Search. Now it's all about how Google #GeminiAI will reclaim the throne. The early (somewhat embellished) demos certainly look great.

This is such a wonderful idea. Please consider participating and sharing far and wide.

www.projectmenorah.com

@projectmenorah #chanukah #hannukah #stopantisemitism #onlyloveliveshere
#projectmenorah

Factor Get up to $75 off your Factor subscription and enjoy hassle-free healthy meals. Our chef-prepared meal delivery services come with fully cooked, ready-to-eat meals.

I'm not waiting for New Year's to start eating healthier. I'm giving the meals from factor.ca a try. If you're interested, please use my referral code for $80 off your first box, which also earns me $20 credit for my future orders. :-)

www.factormeals.ca/plans?c=HS-Q...

Wishing my family, friends, and colleagues in the United States a #HappyThanksgiving. May today provide an opportunity to reflect on all the things you have to be thankful for.

I've had this microphone for years but only today did I realize it looks like a little person holding up their head. It has two legs, body and two arms.

Still one of the funniest moments in television history. 🚁 🦃 😢 Happy Thanksgiving from WKRP.

youtu.be/BGFtV6-ALoQ?...

And the tree was happy.

Presenters and content creators, are you ready to up your game?

Here's my latest interview on how Airglass empowers presenters to create memorable experiences. If you just want to watch the demos, go to 4:28 (current product) and then 16:18 (the future) ;-)

https://youtu.be/YDw-ytdRjmc

Les actions folles de l'équipe de France qu'on a tous oubliées - Orange Découvrez cette compilation 2023 des plus belles actions de notre équipe nationale. Chez #TeamOrangeFootball quand on soutient les Bleus, on soutient les Ble...

This is incredible. Please watch till the very end.

#playlikeagirl

https://youtu.be/D_HPiaAx_QA

How I used #GenerativeAI via #ChatGPT to create homework questions.

Baby robot dancing

These early days of #GenerativeAI are so exciting. A world of untapped potential awaits, reminiscent of the web, mobile, and social eras' beginnings. Brace yourselves for solutions in 3-5 years that will bear little resemblance to what's being created today.

#Innovation #futureofwork #AI

Airglass: Exploring its Benefits and Why You Should Start Using it Today

https://youtu.be/cpcjTbgtgUw

#FutureOfWork #collaboration #presenting #VideoConferencing #WebConferencing #VirtualMeetings #WorkFromHome #TeamCollaboration #RemoteWork #Teleconferencing
#HybridMeetings

A woman standing in her apartment pointing at a huge transparent video wall displaying multiple dashboards of information. Outside the windows is a sunset over skyscrapers.

I'm amazed by the power of #GenerativeAI. It's simply remarkable how it can help you visualize your imagination so quickly. 🎨🚀
#CreativityUnleashed #AIRevolution

@davemichels.bsky.social Welcome to BlueSky

If you ever share your screen, you should be using Airglass.

💰Pitching a client? Close more deals.
👩‍🏫Teaching students? Increase their understanding.
💡Brainstorming with colleagues? Improve connection.

Join the Airglass beta today.
https://youtu.be/me0gB_-YV_Q

#futureofwork #edutech

Does this analogy work?

GenerativeAI is like big box stores. Quantity for the masses. Big selection. Low prices.

Human content is now a luxury brand. Personalized. Quality. Worth the price.

Feedback?

Yeah right.