Gerard Brody

$130 million redress proposed for Greater Western Water billing failures www.esc.vic.gov.au/media-centre...

We’ve announced reforms to protect Victorians from the energy “loyalty tax”.
💡 $27.8m in annual savings from auto-switching hardship customers and those in debt
⚡ $10m+ in savings by tackling loyalty penalties
Fairer prices. Stronger protections. Find out more: www.esc.vic.gov.au/media-centre...

Herald Sun article, Energy retailer forks out $1m

Energy retailer fined $961,550 for failing to credit accounts of over 6,000 customers.
Read more: www.esc.vic.gov.au/media-centre...

Energy retailer fined $341,724 for illegal telemarketing www.esc.vic.gov.au/media-centre...

Power bills could be cut by up to $730 a year under proposed laws The so-called ‘loyalty tax’ would go, meaning cheaper power even for those who don’t change providers or shop around.

“Power bills could be cut by up to $720 a year under proposed laws”
www.theage.com.au/politics/vic...

Business fined $69,231 for illegal telemarketing

www.esc.vic.gov.au/media-centre...

Origin Energy penalised $17.6m for failings affecting 650,000 customers.

Article from today’s @theheraldsun.bsky.social: www.heraldsun.com.au/truecrimeaus...

Media release: www.esc.vic.gov.au/media-centre...

Proposed Victorian electricity default offer for 2025-26 released by independent regulator today. For residential households, default offer to increase by an average of $12, less than one percent compared to this year.

Full info 👇
www.esc.vic.gov.au/media-centre...

Except from the Sunday Age

Finding it very difficult to read this article in The Sunday Age, the sub-editors really messed up a key requirement of making sure one column reads into the next. 🧐

Consumer protection rules requiring price certainty help people budget and manage money. Penalties, paid by @aglenergy.bsky.social, should remind all businesses to avoid unexpected price increases—especially with so many Victorians under financial strain.

See: www.esc.vic.gov.au/media-centre...

Victoria's water bills are on the rise - ABC listen Water bills increased across the state during the year 2023-2024, according to the Essential Services Commission.

This morning I spoke with ABC Melbourne Radio about our annual water performance report. It details key metrics about the performance of Victoria’s water businesses. www.abc.net.au/listen/progr...

First post here: today the Supreme Court of Vic issued penalties totalling $10m against Sumo Energy for breaching consumer protections including unlawful door-to-door marketing. www.esc.vic.gov.au/media-centre...