Emily Webber

Posts from Awesome Folks Template #186 A weekly round up of blog posts I've been reading

This week's Posts from Awesome Folks is here hellotacit.beehiiv.com/p/posts-from...

Posts from Awesome Folks #185 A weekly round up of blog posts I've been reading

This week's Posts from Awesome Folks is here! Enjoy and happy Friday. hellotacit.beehiiv.com/p/posts-from...

Communities of Practice Model for Organisational Maturity I have been busy working on the second edition of my book, Building Successful Communities of Practice. As it's 10 years since the first one, there is a lot of new content, including a new communities...

New blog post: A New Communities of Practice Model for Organisational Maturity

emilywebber.co.uk/a-new-commun...

Posts from Awesome Folks #184 A weekly round up of blog posts I've been reading

This week's Posts from Awesome Folks is here! hellotacit.beehiiv.com/p/posts-from...

Edit round 1 for the second edition of Building Successful Communities of Practice is done! Excited for the design phase. Sign up for updates here hellotacit.com/building-suc...

Posts from Awesome Folks #183 A weekly round up of blog posts I've been reading

This week's Posts from Awesome Folks is here (the AI free edition) hellotacit.beehiiv.com/p/posts-from...

Agile in the Ether IRL 2026: No Slides, Just Vibes. On Thursday, 5th February, 25 people who normally mostly meet online, travelled to Liverpool to meet in person. It was a brilliant couple of days connecting with people and ideas. Here’s what happened...

Last week was the annual IRL get together of the Agile in the Ether Community; it was brilliant. Here's what happened. emilywebber.co.uk/agile-in-the...

It keeps logging me out of everything. Not enjoying it.

Yes! I still have my speaker cables you could buy off reels. The spy equipment was always the most fascinating shops too.

First draft of the second edition of Building Successful Communities of Practice is done! 10 years since the first, with quite a few more words. Now, for the editing process to begin.

If you want to know more, you can add your name here hellotacit.com/building-suc...

My book is full of them, because my editor in 2016 liked using them. Currently writing an updated edition and removing every single one!

Yep

I need more simplicity in my life!

This definitely feels line a tale of our time chameleon.simplecast.com/episodes/the...

Just installed Open Vibe, which may mean I’m around more, let’s see.

Now I feel my previous comments about Swede may have been too rash. Although we had no veg box last week as it was somehow destroyed in transit, so maybe that influenced my opinion.

What with Davina McCall’s news and the fact I’ve just had a check up, it’s a good time to remind people to regularly check your breasts (or pecs), early detection makes so much different.

It was a fun day and great to hang out.

Sometimes products blow you away with how good they are. I am clearly a bit run down as I have the first cold sore in a couple of years. But this heat pen is magic and I wanted to share in case someone else could benefit herpotherm.com/uk/

Agile on the Bench is returning to Agile Cambridge 2025, and we are looking for speakers. Agile on the Bench is a friendly, low-fi, lunchtime, outdoor meetup, with short, fun talks. This year, it… | ... Agile on the Bench is returning to Agile Cambridge 2025, and we are looking for speakers. Agile on the Bench is a friendly, low-fi, lunchtime, outdoor meetup, with short, fun talks. This year, it wil...

Can you see the details here? Apologies for the LinkedIn crossposting www.linkedin.com/posts/emilyw...

Hey are any of you folks going to agile Cambridge? I’m looking for speakers for some lunchtime sessions of agile on the bench, you’ll need to have a ticket for the conference already. More info at agilecambridge.net/programme/13...

Yeah I can’t see them actually living up to it. And it all comes down to culture, if the advisors don’t care about the company then this just won’t work.

It’s all fine until *anything* goes slightly wrong.

Ouch.

I’ve just been through the pain with my 75 year old neighbour who just wanted to change the name on an EE account and has been through the wringer with no internet, new equipment, multiple advisors and lots of tears. No actual customer service.

I mean calling up customer service and them taking responsibility for an issue feels like basic customer service, but they want a pat on the head for it. And to launch it as a major campaign.

Hey customers, we’re going to actually give you service and deal with issues, how revolutionary and nice are we? 😆

Vodafone introduces ‘Just Ask Once’ - customer service made easy No more waiting on hold. No more transfers between agents. No more repeating yourself.

Did vodaphone just invent customer service? www.vodafone.co.uk/newscentre/p...

Patient: EMILY WEBBER Your recent breast imaging showed no evidence of breast cancer.

This is one of the best letters to receive. Year 1 all clear, next test in another year.

A certificate of graduation for completing Emily's 'building successful communities of practice' course. Simon loves a good certificate.

*tosses mortarboard in the air* woo! I definitely recommend anyone with an interest in Communities of Practice to sign up to @ewebber.bsky.social's course emilywebber.co.uk/ive-launched... hugely insightful and enjoyable, with a great format, and practical tools which have real world applications