Happy World Plumbing Day!
Today is a reminder to take care of what keeps water and wastewater flowing. Doing small things like snaking your sewer line annually and only flushing pee, poop, and toilet paper can protect your pipes and help you avoid unnecessary repairs that drain your wallet.
Happy Employee Appreciation Day!
Today, we celebrate the men and women of DWSD, the core of our department! Whether they are out in the field or behind the scenes, their dedication keeps the water flowing and the system running smoothly for our residents.
Don't wait, enroll today!
The Lifeline plan has transitioned to Lifeline H2O and has been updated to enroll the most households possible based on current available funding. You can enroll in Lifeline H20 even if you have a past-due balance or if you are enrolled in EasyPay.
Congratulations to DWSD's Director of Finance, LaShanda Davis, and Treasurer, Nicole Howard-Whitsett, on being named 2026 Michigan Chronicle Women of Excellence Honorees! Your dedication and commitment to residents make an impact in our department. Thank you for all that you do!
While we are out doing the big things, it is important for all homeowners to have a source of heat in the home to protect their pipes from bursting. If you are experiencing a lack of water pressure or bubbling water on the streets, give us a call at (313) 267- 8000.
We've recently made adjustments to our requirements, and now residents with arrears can apply for Lifeline H2O!
What are you waiting for? Apply now at lifeline.detroitmi.gov or call 313-435-2055
Our field service team is working around the clock to keep your water service flowing safely to homes and businesses across the city. Their commitment to residence doesn’t go unnoticed.
If you see bubbling water on the streets, call (313) 267- 8000 or report it on the Improve Detroit App.
Cold Detroit winters, spring thaws, and extreme summer heat can lead to breaks in the pipes that carry water to our customers.
If you are experiencing a lack of water pressure or see bubbling water on the streets give us a call at 313-267-8000 or report it on the Improve Detroit App.
Replace your faucet aerators and clean them monthly. It will not only help reduce water usage, but also helps provide cleaner drinking water.
Always stay in the flow with City of Detroit emergency notifications by enrolling in Detroit Alerts 365. This system sends Detroit-specific emergency alerts like weather warnings and boil water advisories at home and on the go.
Apply now and get enrolled within ONE day! Lifeline H2O is our updated affordability plan that offers an all-in bill amount of $34 per month. All homes must meet the income requirements and be current with their bill.
Apply now at lifeline.detroitmi.gov or call 313-435-2055
To help save some money on your bill you can soak fruit and vegetables in a tub to clean them at the same time rather than running each item under your faucet.
Our Customer Service Call Center will be closed TODAY, January 19, in observance of #MLKDay. You can still report issues by using the Improve Detroit App or call 313-267-8000 for water and sewer emergencies.
The Detroit Water and Sewerage Department (DWSD) uses AMR meters to track water usage for billing.
To schedule your meter appointment, call 313-267-8000. Our appointments are now available Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 4:30 p.m.
If you are a plant parent looking to save money on your water bill, consider purchasing succulents. Succulents are popular house plants. Choose them instead of thirstier house plants or fresh cut flowers.
Experiencing flooding on your street? Submit your concern on Improve Detroit and our team will investigate whether the public sewer is causing the backup, and make repairs when that is the case.
Calling all teachers!
The Detroit Water and Sewerage Department's Speakers Bureau is back in full swing. If you have an elementary-aged child who is curious about STEM and our water system, DWSD has a dedicated team to visit and spend time with your child.
New year, new ways you can save money. One tip to utilize to kick off the new year is to not rinse dishes with running water. Use one tub or basin to wash and the other to rinse.
Because of you… We can continue to deliver some of the world's cleanest and safest drinking water by cleaning catch basins, sewers, and upgrading our 100-year-old system.
For that, we thank you for paying your bill. It makes an impact!
https://www.youtube.com/watch?v=-8vX8iHfpQA
Bubbling water on the street and a drop in water pressure within your home are signs of a water main break. To report a water or sewer emergency, please call 313-267-8000 or use the Improve Detroit mobile app.
The cold weather came fast! If you haven’t already, consider doing something small, such as wrapping insulation around your pipes in any unheated areas of your home. These coverings help protect pipes from the cold and reduce the likelihood of pipes bursting.
Here is the fact - DWSD bills for drainage based on annual wet weather treatment costs, determined by analyzing the volume of flow treated on dry days versus wet weather days. This equates to a simpler billing process.
Bubbling water on the street and a drop in water pressure within your home are signs of a water main break. To report a water or sewer emergency, please call 313-267-8000 or use the Improve Detroit mobile app.
Severe storms with widespread rain are expected tomorrow. Clogged catch basins cause street flooding so clear debris in front of your property and onto and around catch basins on your streets. Report flooded streets and basement backups using the Improve Detroit app or call 313-267-8000.
Water Main Replacement Nearly Complete! Crews are now installing a new access point and reinforcing the pipe with concrete before final repairs to impacted utility lines.
The water transmission main has been inspected, and the broken pipe is now replaced! 🙌
One community working together diligently, thanks to workers like Twyana.
💙GSD Basement Trash-Outs: 58+ completed so far, 17+ scheduled
💙Households in Need of Furnace/Boiler Repairs: 17+ homes need repair or replacement (of those with cleaned basements).
Winter is here and Deputy Director Sam Smalley has a great winter weather tip for residents to help reduce the risk of leaks and burst pipes while experiencing frigid temperatures.
