MS Molly Shah To: support@bsky.app › 04.11.24 Gazan Accounts I am writing about the spam label/ suspension problem that many Gazan accounts are having on Bluesky. I try to message most of the new accounts from Gaza to try to help them avoid being labeled but it would really help to have some more specific guidelines, because many people I believe are following the guidelines l've been suggesting and still having problems. I understand that you probably cannot tell me specifics but even general information would help me help these accounts act in accordance with Bluesky's rules, which I'm assuming is the goal of both of us. It also may be helpful to publicly post some of this information (preferably in a few languages including Arabic).
Specifically I would really like to know: - Information on follower count leading to a spam label (is there a hard number they should avoid- is it overall/ by day?) Also are there any plans to just limit the amount of follows an account can do if a large following amount is something that is triggering a rules violation? -Information on how complaints come in regarding messages and replies and how they are generally assessed (once again I know that you can't give me specifics but it would really help to let them know what is going to happen if someone makes a complaint). Also in the case of replies- is it taken more seriously if the complaint is made by the person who got the notification or can anyone complain about a reply (even if it wasn't made to them) and it will be treated similarly?
-Information about how an account is assessed for spam if there isn't a complaint about a specific message or reply (for example if the account is reported as spam-what general things do you look for). Would just posting their own GoFundMe link on their page lead to a spam label or suspension if someone reported them? Do you take into account that sometimes Palestinians are targeted for reports because of their race? -Information regarding the appeals process-many times no one hears anything back after submitting an appeal (and sometimes they don't receive any information on what triggered the ban to begin with). Also in which cases would an account be asked to provide ID documents to stay in good standing?
I know that moderation is not an easy job but I think that most of these specific accounts would be willing to follow the Bluesky rules if they knew what they were. I really enjoy Bluesky as a community and I know that making it a welcoming place is a goal we probably both share. Thank you in advance for any information you can give me. -Molly Shah (@mommunism.bsky.app)
So I hate to tag the mods- but I sent this email about the mass deletion of Palestinian accounts over a week ago to @support.bsky.team and I haven’t heard anything back (apologies if I somehow missed an email). I’d like to ensure it will be seen by the proper people.
