Good Things Foundation

Digital exclusion is a structural barrier to essential services, education, and democracy ⛔

That's why with Cwmpas, and SCVO, we've launched our manifesto asks for digital inclusion across nations.

https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/cross-borders-collaborative

Group of people sitting around a table with laptops, engaged in conversation. Wall displays include small framed pictures and geometric decorations. Accompanying text highlights "Good Things Foundation, Autotrader and GMCA Unite for Landmark Digital Inclusion Push." Good Things Foundation logo in the bottom left corner.

Manchester is set to combat digital barriers for residents as we partner with Autotrader and Greater Manchester Combined Authority to launch a digital inclusion push.

Read more at https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/autotrader-gmca-landmark-di-plan

The image is a recruitment poster with colorful curved lines in the top corner. The text reads: "We're hiring! Policy and Public Affairs Manager. Closing date 29 March." The Good Things Foundation logo is at the bottom.

Are you an experienced self-starter with a passion for driving systemic change? We’re looking for a new Policy and Public Affairs Manager!

Deadline Sunday 29th March.
Apply here: https://www.goodthingsfoundation.org/about/working-at-good-things/vacancy-policy-public-affairs-manager.html

Orange background with a stylized text bubble saying "MYTH OR FACT?" below it reads "Everyone has internet access in 2026" in blue text. At the bottom is the "Good Things" logo.

The image has an orange background with a yellow oval containing "MYTH!" in blue text. Below, in a white rectangle, it reads, "Actually over 3.7 million families are below the Minimum Digital Living Standard." At the bottom, the "Good Things" logo is displayed.

Text image with an orange background highlights the term "MYTH!" in bold on a yellow oval. Below, white text on a blue-outlined white rectangle states: "Around 1.9 million households with a mobile phone found it difficult to afford their service, limiting access to essential services." The bottom features the "Good Things" logo with a circular emblem.

Orange background with text: "THAT'S WHERE WE COME IN." Below, a message about the National Databank providing free mobile data to those in need for access to jobs, healthcare, and loved ones. At the bottom, the "Good Things" logo displayed, featuring a circular design.

Millions of people in the UK are still digitally excluded - and it’s a big deal.

Through the National Digital Inclusion Network, we work with amazing local community organisations to change that.

Digital inclusion matters - and we’re here to make it happen.

Next to an image of "Sital Mistry-Lee, Associate Director of Digital Inclusion Delivery at Good Things is the headline 'What we've learnt'. Under this is a quote: "Poverty and inequalities are the biggest predictors of digital exclusion." The background includes abstract pink visual elements on purple with the Good Things logo in the top left.

Next to an image of "Sital Mistry-Lee, Associate Director of Digital Inclusion Delivery at Good Things is the headline 'Why it matters'. Under this is a quote: "Our work confirms the overlaps between digital exclusion, deep poverty, and inequality across all ages and life stages. Over 66% of our digital inclusion delivery happens in areas of high deprivation…" The background includes abstract pink visual elements on purple with the Good Things logo in the top left.

As we look to our next strategy period, we're considering what we've learnt from the last three years. It’s time to treat digital access as a fundamental right, not a privilege.

Read our strategy: https://www.goodthingsfoundation.org/about/our-strategy

A stylized map of the United Kingdom is centred on a blue background. A label reads, "6 regions join to close the digital divide." "Good Things" is displayed in the top right corner. Decorative elements include a megaphone and yellow-blue circles.

A graphic titled "new Memorandums of Understanding between" lists six entities: Greater London Authority, Liverpool City Region Combined Authority, Tees Valley Combined Authority, West of England Combined Authority, West Midlands Combined Authority, and West Yorkshire Combined Authority. Decorative elements include concentric circles in red and orange, and a blue background. The phrase "Good Things" is at the bottom center.

A quote from Good Things Foundation emphasizes the importance of tackling digital exclusion through a united coalition led by Combined Authorities. It highlights the need for national infrastructure and strategies to enhance digital inclusion. The quote is attributed to Emma Stone, Director of Evidence and Engagement. The design includes colorful abstract shapes.

We've launched a powerful new coalition with six regional government bodies, pushing to ensure no one is left behind in our digital society.

Read more at: https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/combined-authorities-regional-digital-inclusion-push

Now Zeinab can speak to her family, access support, and start rebuilding her life in the UK. That’s the power of digital inclusion.

Read our impact review at https://www.goodthingsfoundation.org/about/our-strategy/impact to see the difference digital inclusion makes for real lives.

The image is a slide titled "Our strategy for a digitally inclusive future." It outlines three goals: 1) Deliver digital inclusion at scale with the National Digital Inclusion Network, 2) Strengthen evidence on what's needed to tackle digital exclusion, 3) Advocate and collaborate for fairer digital systems. The slide features a small photo of two people standing outdoors near a body of water. There is also a colorful, arching graphic at the bottom right corner.

The dial isn’t moving fast enough. We can’t accept a future where people are left behind. We need to make sure that digital inclusion is baked in, not bolted on.

This is our focus for the next three years.

Read more at: https://www.goodthingsfoundation.org/about/our-strategy

Over the last three years, we’ve made someone digitally equal every minute.

Our next chapter is defined by one key message: digital inclusion must be baked-in not bolted-on.

Read our strategy: https://www.goodthingsfoundation.org/about/our-strategy

Bran’s Story – “My life has turned around.” Graphic shows a photo of Bran on the left with title text above in blue, there’s a blue background with purple, and arrow and grid decorations and the Good Things Foundation logo. Text explains she left a seven-year marriage marked by coercive control with only the clothes on her back.

Bran’s Story continues on the same styled background, with pink text bubbles. Text reads that her turning point came through support from a network hub, BGfm Community Radio. She received holistic support, data connectivity, and a laptop as a digital lifeline.

With the right tools and support, Bran rebuilt her confidence, studied with the Royal Horticultural Society, and secured a job as a radio presenter at BGfm. That’s the power of digital inclusion.

Read our latest Impact Review: https://www.goodthingsfoundation.org/about/our-strategy/impact

Over the last three years, we’ve made big strides to influence the systems, partnerships and decisions shaping digital inclusion across the UK - turning ambition into real impact for people and communities.

Read our Impact Review at: https://www.goodthingsfoundation.org/about/our-strategy/impact

Image featuring the text: 'Insights: One year on from the Digital Inclusion Action Plan: First steps by Natasha Bright-Wray, Associate Director of Communications, Campaigns and Advocacy.' An image of Natasha is to the right of the text on a vibrant background with circular designs. The Good Things Foundation logo is visible.

One year on from the Digital Inclusion Action Plan. The progress? 6 out of 10.

The first steps are taken, but it’s time to pick up the pace.

Read the full reflection at: https://www.goodthingsfoundation.org/discover/digital-inclusion-insights/digital-inclusion-insights-2026/one-year-on-action-plan

Meet some of the team celebrating our latest Impact Review milestones (with a little help from some cake 🎂). We're so proud of the progress we've made together.

Read the full Impact Review: https://www.goodthingsfoundation.org/about/our-strategy/impact

Over the last 3 years, we’ve made someone digitally equal every minute.

Our Impact Review 2022-2025 looks back on a transformative few years for digital inclusion.

Read about the difference we’ve made at: https://www.goodthingsfoundation.org/about/our-strategy/impact

A woman is seated, wearing a blue outfit with a patterned dress. A quote is displayed on the right: "I have hope now and I know I can make it through university. I really appreciate what they are doing for the community and for people like me." Attributed to Julia. The bottom right reads "Good Things" with a colourful circular logo.

Julia was struggling without a laptop, and considered leaving university.

Fearless Youth Association (FYA), a partner in the National Digital Inclusion Network, provided Julia with a device. This support was a lifeline, giving her the confidence and tools to stay in education.

Mockup of a group chat on a smartphone. Chat bubbles display messages.

Online communities are growing but not everyone has access to connect.

“Just join the group chat" isn’t always possible if you don’t have a smartphone, or the app, or even know it exists.

Being left out shouldn’t start with being logged out.

Mockup of a digital dictionary application on a screen displaying the definition of the term "digital exclusion.

Digital exclusion isn’t just a personal challenge - it’s a public policy issue, blocking access to crucial opportunities like work, healthcare, education, and essential services.

Key barriers include:

- Affordability of devices or data
- Digital skills gaps
- Lack of support

On the left there is a close-up of a hand typing on a laptop. To the right of the image text on a blue background reads: "News. Good Things and Reconome commit to deliver 85,000 devices to UK's digitally excluded." The Good Things logo is displayed at the bottom.

We’re excited to announce that Reconome is now our exclusive tech partner powering the National Device Bank.

We’re committing to deliver 85,000 devices across the UK. 💻

Read more: https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/goodthings-reconome-to-deliver-85000-devices

Logo of Good Things above a blurred image of a medical professionals reviewing documents at a table, with a large icon of a blue padlock and text stating 'Locked out from digital health services.'

How would you book a GP appointment?

Many essential services have moved online now, making things like accessible healthcare a barrier to those who are digitally excluded.

Without access, connectivity or confidence, people could be locked out of their own healthcare🔒

We're working to fix that.

Promotional image for Good Things foundation and Learn My Way featuring an elderly woman smiling in a room with posters, highlighting new pension topics available as a resource.

New, free Learn My Way topics, developed with People’s Partnership, are now available. Designed to help people take control of their finances online, reducing the ‘poverty Premium’.
Explore the topics at: https://www.learnmyway.com/explore-the-subjects/managing-your-money-online

Smartphone displaying a message about digital exclusion not about age, phone background is a plant.

Digital exclusion impacts all ages - from parents and carers to workers and students trying to keep up.

It hits hardest for those already facing financial struggles.

That’s why we’re working to bring devices, data, and digital skills to people who need them most.

To the left is a photo of Vicki smiling towards the camera. On a navy blue background, bold white text in an orange rounded shape reads: "News. Below bold white text reads: "Good Things appoints Vicki Sellick MBE as next Chief Executive." Good Things logo below. Two separate curved lines - one teal at the top right and one red at the bottom right.

We're thrilled to announce Vicki Sellick MBE as our new Chief Executive designate!

Vicki brings vital expertise to build on the visionary leadership from our founder, Helen Milner OBE.

Read more at https://www.goodthingsfoundation.org/discover/our-news/our-news-2026/good-things-ceo-appointment.

Missed this? 💭

Our CEO, @helenmilner.bsky.social, shares why digital inclusion is vital to building a more prosperous future for everyone.

Read the blog at https://www.goodthingsfoundation.org/discover/digital-inclusion-insights/digital-inclusion-insights-2025/digital-inclusion-economic-solution.

Navy blue background. In a teal rounded shape, bold capitalised white text reads: "Our Services." Below are a series of bright pink icons (an arrow, a person pointing at a board, a hand holding a device and a group of people in a circle) with text beside each in a bright pink rounded shape. Bold capitalised white text in shapes from top to bottom reads: "The National Databank. Learn My Way. The National Device Bank. The National Digital Inclusion Network." Good Things Logo at the top in the middle. To the top left and the bottom right are a series of white curved lines. The one at the top left forms a spiral.

At Good Things, we power life-changing digital inclusion initiatives.

Working hand-in-hand with our amazing network of community organisations and partners, we help people get the devices, data, and skills they need, to ensure everyone can participate in a digital society.

Stop getting unhelpful AI responses – learn the simple trick to get AI to write exactly what you need.

Build your understanding of and confidence with artificial intelligence on our free interactive learning platform - the AI Gateway - at https://learning.goodthingsfoundation.org/ai.

Dictionary style entry for "digital inclusion." Text reads: Digital inclusion. Digital inclusion is being able to access the internet and engage online - safely and confidently - when you need and want to. Follow us for more information about how we are working to close the digital divide." The interface includes a search bar.

Digital inclusion isn’t a nice-to-have - it’s a basic need. More and more of life happens online.

People need a device, data, skills and support when it’s needed.

This is the Minimum Digital Living Standard. We work with the @NDI_Network to help people get online and thrive.

Happy New Year from everyone at Good Things Foundation! 🎉

[GIF description: Yellow background with orange stars popping repeatedly onto the screen. Bold navy blue text reads: "Happy New Year from" with Good Things logo at the bottom.]

Navy blue background. Bold text reads: "Let's stay connected: Good things happening for digital inclusion." "Let's stay connected" is highlighted yellow. In a white rounded shape, with a yellow border, bold navy blue text reads: "Sign up to our newsletter." Good Things Foundation logo at the bottom left. To the bottom right is a photo of a Good Things Foundation staff member pointing.

Is one of your New Year's Resolutions to stay connected to what's happening in digital inclusion?

Sign up to our newsletter to hear about all of the Good Things we're doing to help fix the digital divide!

Fill out the form to subscribe at https://www.goodthingsfoundation.org/discover/newsletter.

Red background. Text in shape reads: "Congratulations! You're one of the top...Advocators for digital inclusion! Thank you from all at..." Good Things logo below. To the bottom left and the top right are yellow fireworks.

As we look back on this year, we're celebrating individuals - like you!

As 2025 comes to a close, we're grateful for all the ways you've helped us make sure no one is left behind - whether you've been supporting people, sharing knowledge, or advocating for change.

Thank you💗

Discover how AI can help with everything from writing emails to planning holidays, creating knitting patterns to learning a language.

What will you tackle with it today?

Learn more about AI with our free interactive learning tool, the AI Gateway, at https://learning.goodthingsfoundation.org/ai.