Suzette Woodward's Avatar

Suzette Woodward

@suzettew

🦋 Professor #ptsafety expert for over 25 years and 45 in #NHS - author of 3 books so far! Still learning 🤗. Patient Safety Now - on sale - contact and blog via suzettewoodward.org #safetysky #hfesky

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13.08.2024
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Latest posts by Suzette Woodward @suzettew

Prevention Do you ever feel like we are missing something? Do you have moments when you are struck by a story or a fact that stops you in your tracks. I was recently reading the annual report from NHS Resolution as part of area of research. Having worked there and seen the exponential growth in litigation claims over the years it shouldn't have been quite the 'stop in tracks' moment that it was but nonetheless it did indeed turn out to be one.

Shifting our efforts towards prevention and a more proactive approach to safety.

06.11.2025 12:38 👍 1 🔁 0 💬 0 📌 0
The future of patient safety In July, the review of patient safety by Dr Penny Dash was published. This was followed by an acceptance of all the recommendations made in the review by the government. Up until then I had not been party to what the findings had been or the recommendations so was somewhat surprised when I read it. I wrote a blog about the review, in the anticipation that it would be one of many commentaries on the subject, especially from the…

Review of patient safety - update.

28.08.2025 11:59 👍 2 🔁 0 💬 0 📌 0
Opinion piece: Patient Safety Review by Dr Penny Dash I read the review of patient safety by Dr Penny Dash . You can find it here: I made six pages of notes as I read it and have a few comments as you can imagine. I think the best thing for me to do at this stage is provide some high level key messages from my perspective. I will try to restrict myself to ten of them, I mean who wants six pages!

Opinion piece: Patient Safety Review by Dr Penny Dash

I read the review of patient safety by Dr Penny Dash . You can find it here: I made six pages of notes as I read it and have a few comments as you can imagine. I think the best thing for me to do at this stage is provide some high level key…

21.07.2025 10:06 👍 6 🔁 5 💬 0 📌 0
Book alert This has just arrived on my desk. I cannot wait to read it. and another I am in the middle of but loving...

Book alert

This has just arrived on my desk. I cannot wait to read it. and another I am in the middle of but loving...

24.06.2025 08:12 👍 1 🔁 0 💬 0 📌 0
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Harvard president receives standing ovation during commencement.

29.05.2025 23:40 👍 33302 🔁 6793 💬 531 📌 395
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NHS medical negligence liabilities hit £58.2bn amid calls to improve patient safety Public accounts committee called the record sum ‘jaw-dropping’ and criticised inaction to reduce errors in a damning report

This will fuel calls to restrict access to justice. But what should be a priority is preventing harm in the first place, improving the response to incidents, and offering truly authentic apologies.

14.05.2025 07:06 👍 44 🔁 8 💬 5 📌 2

As with a lot of patient safety stuff, there is a danger of making safety II thinking and implementation far more complicated than it needs to be. No wonder we have not achieved as much as we hoped.

03.05.2025 16:36 👍 1 🔁 0 💬 0 📌 0
Safety II – a different interpretation of what it means to be safe In reality we do not know what the true quantitive level of safety is. We dont know for sure how many things are going wrong and we definitely dont know how many things go right. I would argue we may never know. We cannot capture everything - that would be impossible. What we do capture is biased in that it is often the easy to see, and the easy to report incidents.

Safety II thinking - should we try to embed across healthcare?

30.04.2025 10:12 👍 2 🔁 1 💬 0 📌 1
Decades of learning Following on from my blog titled "an organisation with a memory' it is worth us dipping in to things we have tried over the years. There are a number of tools and techniques that are used in the safety-I approach.  These include, Heinrich’s triangle, the swiss cheese model, ‘5 whys’ and root cause analysis. Heinrich’s triangle Heinrich’s triangle – which states that likelihood of a fatality rises in line with the number of incidents – I am told has no basis in fact or research.  

Decades of learning

Following on from my blog titled "an organisation with a memory' it is worth us dipping in to things we have tried over the years. There are a number of tools and techniques that are used in the safety-I approach.  These include, Heinrich’s triangle, the swiss cheese model, ‘5…

11.04.2025 11:02 👍 0 🔁 0 💬 0 📌 0
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Fortunate enough to work with a great group of colleagues & discuss how to create #psychologicalsafety in the perioperative environment.
➡️ journals.lww.com/co-anesthesi...

#ptsafety #medsky #nurseky #psychsafety
@tomgeraghty.bsky.social @curiousbecks.bsky.social @amycedmondson.bsky.social

18.12.2024 11:10 👍 8 🔁 4 💬 1 📌 1
An organisation with a memory In many ways the year 2000 was the start of the safety movement as we know it today.  There are many safety scholars out there who will cite the work as far back as the late 1800s that helped our thinking in patient safety and the brilliance of our anaesthetic colleagues who were in fact the first people to coin the term 'patient safety' in the 1970s.

An organisation with a memory

In many ways the year 2000 was the start of the safety movement as we know it today.  There are many safety scholars out there who will cite the work as far back as the late 1800s that helped our thinking in patient safety and the brilliance of our anaesthetic…

04.04.2025 11:00 👍 5 🔁 3 💬 3 📌 0
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‘I begged them, my daughter was dying’: how Taliban male escort rules are killing mothers and babies The need for women to be accompanied by a man in public is blocking access to healthcare and contributing to soaring mortality rates, say experts

Thinking again of the women of Afghanistan - such desperate, awful straits

www.theguardian.com/global-devel...

03.04.2025 10:22 👍 66 🔁 40 💬 4 📌 0
Two front pages of the Economist. The first is dated October 25, 2024 and says “The Envy of the Workd” and has dollars bill rocketing into the sky in celebration of the US economy.
The second front page is dated this week April 5th. It’s headline is “Ruination Day” and pictures Trump sawing a hole in the group the shape of the US.

Two front pages of the Economist. The first is dated October 25, 2024 and says “The Envy of the Workd” and has dollars bill rocketing into the sky in celebration of the US economy. The second front page is dated this week April 5th. It’s headline is “Ruination Day” and pictures Trump sawing a hole in the group the shape of the US.

22 weeks apart.

03.04.2025 10:23 👍 3883 🔁 1586 💬 50 📌 79
Automaticity Systems of thinking relates our approach to risk and decision making (Kahneman 2011). It is argued that there are two systems of thinking that people are engaged in through the course of their daily activities. System 1 - automatic, intuitive, effortless, nonanalytic System 2 - effortful, analytic, creative, deliberative Automatic thought processes come into play when we are driving a familiar route.

Automaticity

Systems of thinking relates our approach to risk and decision making (Kahneman 2011). It is argued that there are two systems of thinking that people are engaged in through the course of their daily activities. System 1 - automatic, intuitive, effortless, nonanalytic System 2 -…

28.03.2025 11:04 👍 4 🔁 3 💬 1 📌 0
Teams The way people work together is central to the safety of healthcare.   Behaviours of individuals at all levels can play a role in the lead up to incidents or in the prevention of incidents.  Teams are people who are used to working with one another, often the same people.  This is increasingly rare in healthcare where teams come together for a short period of time and then disperse.  

Teams

The way people work together is central to the safety of healthcare.   Behaviours of individuals at all levels can play a role in the lead up to incidents or in the prevention of incidents.  Teams are people who are used to working with one another, often the same people.  This is…

21.03.2025 11:19 👍 4 🔁 1 💬 0 📌 0
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Today we repaired 14 hernias. Started on time, finished on time. Even stopped briefly for lunch. One operating theatre, no expensive technology.

Last list for a while as all extra sessions to reduce waiting lists have been stopped for now due to lack of money. #nhs #waitinglists

15.03.2025 21:47 👍 45 🔁 7 💬 3 📌 0
Personalisation When we fail, we do three things: Personalisation – we think it is all our fault Pervasiveness – we think it is going to affect every bit of our lives Permanence – we think we are going to feel this bad forever In 2016 I came across a radio interview with Bob Ebeling.  Bob was one of the engineers working on the shuttle Challenger 30 years ago – since the radio interview Bob has since died.  

Personalisation

When we fail, we do three things: Personalisation – we think it is all our fault Pervasiveness – we think it is going to affect every bit of our lives Permanence – we think we are going to feel this bad forever In 2016 I came across a radio interview with Bob Ebeling.  Bob was one…

14.03.2025 11:06 👍 0 🔁 1 💬 0 📌 0
Human error and zero harm In safety today there is a view that error is somehow preventable and that when people make mistakes all we need to do is tell them to stop making mistakes and possibly sanction them if they do.  However, I know it is an obvious statement, but not everything we do will go right.   Imagine that you are in the midst of an intensive care unit surrounded by pumps, wires and machines constantly flickering numbers and lights and you need to administer one drug in the patient’s vein and one drug in the patient’s nasogastric tube.  

Human error and zero harm

In safety today there is a view that error is somehow preventable and that when people make mistakes all we need to do is tell them to stop making mistakes and possibly sanction them if they do.  However, I know it is an obvious statement, but not everything we do will go…

07.03.2025 11:08 👍 2 🔁 0 💬 0 📌 0
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In an extraordinary display of public support, heads of state, heads of government, and foreign ministers from all over Europe and Canada are posting in support of Ukraine in response to the Oval Office meeting with Trump, Zelenskyy, and Vance.

28.02.2025 22:26 👍 16222 🔁 4978 💬 367 📌 493
Workarounds – good or bad? One of the ways we try to maintain safety in our everyday work is to do a workaround.   Workarounds in healthcare are common, sometimes planned, sometimes not, but in the vast majority of occasions well meaning.   Often a workaround is a method for overcoming a problem or limitation in a way of working.  A workaround is where individuals deviate from the prescribed work, often for genuine reasons.  

Workarounds – good or bad?

One of the ways we try to maintain safety in our everyday work is to do a workaround.   Workarounds in healthcare are common, sometimes planned, sometimes not, but in the vast majority of occasions well meaning.   Often a workaround is a method for overcoming a problem…

28.02.2025 11:26 👍 2 🔁 1 💬 0 📌 0
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Amanda Pritchard quits as NHS England chief executive in shock move Exclusive: Departure follows meetings with Wes Streeting and unusual criticism from two Commons committees

NHS England’s next CEO faces immense challenges trying to improve care after the last 15 years.

But caring for the carers is vital.

The NHS *is* its staff, its people. The discretionary effort. The quiet acts of kindness.

Rebuilding morale is imperative.

www.theguardian.com/society/2025...

25.02.2025 10:23 👍 126 🔁 34 💬 11 📌 2

You're probably reeling, like me, from Trump's onslaught on Ukraine & from the horrifying spectacle of two superpowers trying to carve up a sovereign country.

Please, I beg you, use your voice. Write to your MP. Express your views on social media. Share this piece. Act.

Thank you.

#SlavaUkraini 🇺🇦

22.02.2025 08:49 👍 257 🔁 94 💬 3 📌 5
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And these are the mass graves, in a forest outside Izium, where occupying Russian forces dumped the bodies of the civilians they murdered.

445 bodies were retrieved by the Ukrainian troops who liberated Izium.

To witness this scene, in a European country in 2025, shook me to my core.

22.02.2025 08:45 👍 517 🔁 263 💬 13 📌 17
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These are the makeshift memorials to some of the children who died.

22.02.2025 08:42 👍 105 🔁 26 💬 1 📌 0
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This is my dear friend Andrii, a neurosurgeon from Kyiv.

We're standing outside a block of flats in Izium hit by a Russian missile. All five storeys collapsed onto the basement below, where hundreds of residents had sought shelter. 54 people, including children, were killed.

22.02.2025 08:40 👍 118 🔁 39 💬 2 📌 0
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This is Jenya, the anaesthetist who helped stabilise Mykola.

In Bakhmut last year, he treated between 6,000 & 7000 casualties, including children.

“Something died inside me. Too much horror. I stopped being able to feel,” he said.

"It is hard to keep on, but we will because we have no choice."

22.02.2025 08:35 👍 119 🔁 32 💬 2 📌 0
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‘We have a rule when we hear the sirens: if you’ve started operating, you don’t stop’: 24 hours with doctors on the Ukrainian frontline Like the soldiers they battle to save, combat medics in Ukraine are under constant attack. Three years after the invasion, one NHS doctor bears witness

We need facts as never before.

3 years after Putin invaded Ukraine, I spent 24 hours with combat medics on the Ukrainian frontline.

Their courage, compassion, dedication & skill are astounding.

Please read & please never stop standing up for Ukraine. 🇺🇦

www.theguardian.com/world/2025/f...

22.02.2025 08:19 👍 1774 🔁 775 💬 24 📌 49
Ability to disclose Don Norman wrote the Design of Everyday things in 1988. It is a brilliant book which is underrated in the area of safety. If you do work in safety I would encourage you to read it. A little taster. Don was once asked by a computer company to evaluate a new keyboard.  He spent the day learning to use it and trying it out on various problems.  

Ability to disclose

Don Norman wrote the Design of Everyday things in 1988. It is a brilliant book which is underrated in the area of safety. If you do work in safety I would encourage you to read it. A little taster. Don was once asked by a computer company to evaluate a new keyboard.  He spent…

21.02.2025 11:00 👍 1 🔁 1 💬 0 📌 0
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Seeking a scientific and pragmatic approach to safety culture in the North American construction industry Safety culture remains a key concept in occupational safety management. In the North American construction industry, regulators are growing increasing…

Great article on “safety culture” with relevance to healthcare.

Despite decades of discussion and constant calls to improve it, are we clear in what it is and what it means?

TLDR: is it time to abandon the concept of “safety culture”. Probably.

www.sciencedirect.com/science/arti...

15.02.2025 08:08 👍 9 🔁 1 💬 2 📌 0
Email screenshot with identifiable details redacted. Text- Thanks, Rhea. It's been a pleasure to experience working in truely psychologically safe space. Now that l've experienced it, l'm not sure I ever have before.

Email screenshot with identifiable details redacted. Text- Thanks, Rhea. It's been a pleasure to experience working in truely psychologically safe space. Now that l've experienced it, l'm not sure I ever have before.

This email from a senior medical consultant hit me hard.

How can we establish #PsychologicalSafety when it's never been there for so many of us? 💔

#OperateWithRespect

14.02.2025 09:53 👍 33 🔁 7 💬 1 📌 1