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Jessie Kwak πŸ¦† (🦈!)

@kwakjessie

Author of sci-fi shenanigans, ghostwriter of business books, organizer of the Author Alchemy Summit. She/her

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25.08.2023
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Latest posts by Jessie Kwak πŸ¦† (🦈!) @kwakjessie

Update. My husband, an undiagnosed Enneagram 8, has asked for their customer service number with a grin and the direct quote, "Let me call them. I enjoy ruining people's days."

My halfhearted apologies to whoever answers. It's not your fault your org was designed and is run by squirrels. But.

14.10.2025 16:04 πŸ‘ 4 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

I've been required to call Meritain at least once per claim, I'm not even kidding.

At one point I had to submit the exact same paperwork via snail mail, email, and faxβ€”and then finally submit it to a second email address before they "saw" it.

14.10.2025 16:00 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

lol got a response from subrogation: "We've approved the claim. Please call our customer service department to ask them to release payment."

🀯🀯🀯

Does Meritain's entire system run on carrier pigeons

Are their team members legally barred from talking to each other

What is even happening

14.10.2025 14:40 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 1

Amazing.

13.10.2025 19:51 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Thank you for the tip!

13.10.2025 19:48 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Well, dealing with insurance for the 800th time about the same claim might have derailed my morning, but at least the upstairs bathrooms are now both clean and I'm feeling less unhinged.

13.10.2025 19:42 πŸ‘ 4 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0

I'll try that next time I call. This time I just broke down crying on the dude's voicemail. Not a tactic, just frustration πŸ˜‚πŸ« 

13.10.2025 19:40 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

That's absolutely what they're trying to do.

But also they've been telling me for months that they made a mistake and will now approve the claim. They even told me over a month ago that they paid the bill. And they still have not.

13.10.2025 18:50 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

I haven't had Meritain Aetna insurance since February. So whyyyy am I still on the phone explaining that getting shot in a drive-by is NOT a workplace injury?

So ready to be done with their BS and move on.

(To be clear, they're not denying the claim. They're just totally incompetent.)

13.10.2025 17:13 πŸ‘ 3 πŸ” 0 πŸ’¬ 1 πŸ“Œ 1

lol, I was with you! This will surely be a day for naps.

04.09.2025 17:31 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Another year, another anniversary my husband and I nearly forgot about until we received a "happy anniversary" text from his mom.

15.08.2025 17:18 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Today I'm editing stories for a holiday recipe themed sci-fi anthology and these stories are just too charming

Also I'm now hungry

04.08.2025 19:13 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
a cartoon of bart simpson sitting next to an elderly woman with the words " behold the ravages of age " ALT: a cartoon of bart simpson sitting next to an elderly woman with the words " behold the ravages of age "

Me: *languishing dramatically over the back of the couch like a cat, the day before a very important presentation*

My husband: Girl you are 42 and playing with fire, are you trying to throw out your back again

Me: I am spry, I am a youths

My back: lol friend

01.08.2025 21:08 πŸ‘ 4 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

I'm not sure. I've gotten a few of those, and I'm not sure where they're going with buying us a coffee...

18.07.2025 18:32 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Wow β€” what an incredible list to be part of! Thank you!

14.07.2025 17:52 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Oooh those are fantastic.

14.07.2025 17:52 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

He's so cheerful, I love it!

14.07.2025 17:51 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Woah, that's so cool! Good job!

14.07.2025 17:51 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Selfie of a woman with a blond pixie cut and a bandage over her eye, snuggling a large shark stuffy

Selfie of a woman with a blond pixie cut and a bandage over her eye, snuggling a large shark stuffy

A couple of years ago, my friend Rosina got me this stuffed shark (named Geraldine) to keep me company during recovery from an eye injury. She's still my cuddle buddy when I need company!

14.07.2025 17:50 πŸ‘ 28 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
Preview
4 Week Story Finding Challenge

HI! The 4 Week Story Finding Challenge starts Monday, which means you have less than 48 hours to sign up. You in?

story-rebel.kit.com/products/sto...

12.07.2025 18:00 πŸ‘ 2 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Oh hey I'll be in Bremerton that day!

07.07.2025 22:38 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Thanks, Karen!

07.07.2025 22:37 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Karen Eisenbrey's review of Outsiders 5/5: This collection of short stories is a quick readβ€”I read the whole thing in a couple of hoursβ€”but it would also be fun to snack on, one story here and there. Each tale features a nonhuman characte...

My review of Outsiders by @kwakjessie.bsky.social:
8 tales of nonhuman characters working things out. They are alien yet relatable, and while several stories have elements of horror, they all have a cozy vibe, warmed with humor and caring.
www.goodreads.com/review/show/...

04.07.2025 00:13 πŸ‘ 3 πŸ” 1 πŸ’¬ 1 πŸ“Œ 1

OMG this guy is reading his essays to a girl out loud in the coffee shop. He just read a travelogue, now he's reading a piece his therapist recommended he write.

Thank god for noise cancelling headphones

26.06.2025 16:47 πŸ‘ 4 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

It was so good! And that soundtrack!!!

04.06.2025 16:42 πŸ‘ 2 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Thank you!

03.06.2025 15:19 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Option 3: all of the above

02.06.2025 21:20 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Jessie Kwak headshot: White woman with a bleach blond asymmetrical pixie cut, black leather eye patch, and lip ring.

Jessie Kwak headshot: White woman with a bleach blond asymmetrical pixie cut, black leather eye patch, and lip ring.

Almost two years after my injury, I am finally embracing pirate mode with a new headshot.

Huge thanks to Meghan Paddock Farrell for turning me into a thriller writer! www.instagram.com/mpaddockfarr...

And to Zoe Della Rocca for the makeup. ;) www.instagram.com/zoe_della_ro...

02.06.2025 21:19 πŸ‘ 13 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0

Only two possibilities at this point, tbh

your cat is actually an alien

or you are cursed, like in a "you angered an egyptian mummy" kind of way

02.06.2025 21:16 πŸ‘ 3 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Nom!

19.05.2025 23:11 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0