@citizensadvicesort
We are here for you with advice you can trust, when you really need it. We are campaigning on the issues that affect every single one of us. We are helping to build a fairer society. citizensadvicegm.org.uk/citizensadvicesort
The scale of furniture poverty is something we see often, but the new End Furniture Poverty report puts it into perspective.
6 million people in the UK are living without basics 💔
We’re grateful to have contributed to this sobering, vital piece of work.
Full report: https://bit.ly/40ntlcq
No student should feel alone. Let’s make sure that students feel supported this
#UniMentalHealthDay 💙
Find out more at https://bit.ly/48vGSnh
@StudentMindsOrg @UMHANUK
📣 Join our team! We're an ambitious charity delivering vital services to our community.
We're recruiting:
✴️ Help to Claim Adviser
✴️ Communities & Adviceline Adviser
Learn more and apply at https://bit.ly/4052X6y
We'd love to hear from you!
Big news!
🚀 Our AI tool CaseNote is a finalist in the #AI Impact Awards.
In just 6 months it’s saved 1,478 advisor hours at Citizens Advice SORT, cutting note-taking from 32 mins to 81 seconds, freeing up capacity for us to support 1,962 more people!
Vote for us at: https://bit.ly/4ubTecE
Happy #InternationalWomensDay!
Today, we're celebrating Jan, Muriel and Mildred - 3 generations of incredible women who have helped support Citizens Advice over the last 86 years.
Read more ⤵️
https://wearecitizensadvice.org.uk/3-generations-of-the-peoples-champion-4669d1515a96
#IWD2026
Young adulthood brings new challenges that you might not feel prepared for but you don't have to face them alone, we can help you find a way forward.
Find out how Citizens Advice can help with issues around housing, money, energy bills and relationships by visiting our blog: https://bit.ly/4sk8eUa
📣 Join our team! We're an ambitious charity delivering vital services to our community.
We're recruiting:
✴️ Help to Claim Adviser
✴️ Communities & Adviceline Adviser
Learn more and apply at https://bit.ly/4052X6y
We'd love to hear from you!
Last year, @citizensadvice.bsky.social helped 225,000 people with PIP, giving us unique insight into the system's failings. As the government’s Timms Review begins, we asked our advisers for the key changes needed to make PIP work better for everyone.
Read what they said: https://bit.ly/4u423W3
text inside yellow speech marks reads 'i've found myself in a really difficult financial situation and I don't know where to turn. I was made redundant recently and now I'm finding it hard to keep up with my bills and am getting into debt- what can I do?'
Last year, people in Greater Manchester turned to Citizens Advice with 72,319 debt issues.
We know money problems can feel overwhelming, so our new blog breaks down the steps to take if you're struggling ⤵️
bit.ly/4bZAFlA
🛍️ Do you know your rights when a clothes or shoes order goes wrong?
From fake online shops, delivery delays and refund policies - we can help you understand what you’re entitled to.
Find out what you need to know to stay #ShopAware online ⤵️
Bluesky: https://bit.ly/3NecxRS
School holidays are an exciting time for children, but they can be difficult to plan if you’re a parent on a budget. From balancing child care to affordable days out — there’s lots to consider.
Check out our top tips ⤵️
https://wearecitizensadvice.org.uk/school-holidays-on-a-budget-caa8bf7c661e
text above a rising line chart says 'Citizens Advice Data Insights- Debt: Under Pressure. How is the ongoing cost of living squeeze affecting the finances, health and wellbeing of people we help with debt? Thursday 26 February 2-3pm
Last year @citizensadvice.bsky.social supported over 400,000 people with debt, nearly a 45% increase compared with 5 years ago.
Join us on 26 February, 2-3pm to hear what our data is revealing about rising debt amid continued cost-of-living pressures:
https://bit.ly/4rdAnM4
A very bedraggled-looking Little Owl is slumped in the hollow of a tree, eyes half-closed and feathers ruffled. Its expression is one of pure exhaustion, as if it has just rolled out of bed and immediately regretted it. Nestled in its cosy nook, it appears utterly unprepared for the day ahead, radiating the unmistakable energy of someone who desperately needs a strong coffee before dealing with anything remotely productive.
Mood: unprepared and under-caffeinated.
#MondayMotivation
📷 Ted Smith
💙 We’re so proud of our student volunteers!
They dedicate their free time to help people from all walks of life find a way forward, through some of the most challenging problems.
We couldn’t do what we do without you! #SVW2026
the old Citizens Advice logo featuring an owl and decorative leaf pattern
🦉Does anyone remember when our logo looked like this?
The owl was removed in 1976, when insight showed it wasn’t resonating with young people.
some of the problems people faced in the 1960s including ' can a patient get married when in hospital?'
While people's problems have changed over the years, our purpose hasn't. Here are some problems people came to us with in the 1950's ⤵️
A snapshot of the Daily Mirror newspaper from 1939, announcing Britain's first day of war.
Did you know?
Citizens Advice is 86 years old. We opened our doors in 1939, the day after Britain and France declared war on Germany.
We're hiring! 📣
We're currently looking for a Social Welfare Law Benefits Caseworker to join our team.
If you're a highly-driven individual with a can-do attitude and want to play a meaningful role in your community, find out more about this role and apply at:
➡️ bit.ly/3Zf6K1b
❤️ Policy and advocacy are at the heart of what we do. In January, our advisers flagged unfair issues across Greater Manchester. These slides show the real-life impact of the problems we're spotting and how we use our insights to push for fairer policies and services ⤵️
text above a rising line chart says 'Citizens Advice Data Insights- Debt: Under Pressure. How is the ongoing cost of living squeeze affecting the finances, health and wellbeing of people we help with debt? Thursday 26 February 2-3pm
Last year @citizensadvice.bsky.social supported over 400,000 people with debt, nearly a 45% increase compared with 5 years ago.
Join us on 26 February, 2-3pm to hear what our data is revealing about rising debt amid continued cost-of-living pressures:
https://bit.ly/4rdAnM4
A person is distracted looking at another person walking by. The foreground person has text: "The free, trustworthy advice on the Citizens Advice website." The background person has text: "Asking AI for help."
Practical advice you can really trust, written by experts!
Whoever you are, and whatever the problem - we can help you find a way forward 💙
➡️ https://bit.ly/2GE1HQG
#wearecitizensadvice
🎙️We joined @rochvalleyradio.com today, discussing recent Universal Credit (UC) health element changes, and debunking common myths about Personal Independence Payment (PIP) eligibility
🎧 Listen back ⤵️ player.autopod.xyz/1176969
*Gerald contacted us for support with debts totalling over 15,000. His debts grew after a cancer diagnosis left him unable to work.
We completed a benefits check to ensure Gerald was receiving all the financial support he was eligible for. We then wrote to his creditors to request they write off the debts, explaining that Gearld's diagnosis is terminal, and that due to his health his financial situation is unlikely to improve.
So far we have successfully had over 5000 of Gerald's debt written off. We continue to work with his remaining creditors to further reduce the debt, ensuring Gerald can focus his energy on what really matters.
When a health crisis leads to financial hardship, the priority should be care, not creditors.
Through specialist advice, we’ve helped *Gerald to reduce his debts and find financial security after a cancer diagnosis—allowing him to focus on what matters.
*Name changed
#wearecitizensadvice
Today marks a big step forward for people connected to a heat network. These new regulations give those who heat their home via a heat network, similar protections to those with a boiler, something @citizensadvice.bsky.social has called for since 2017⤵️
shorturl.at/mFd7q
📢Your essential guide to poverty in the UK is out!
When Labour came to power, very deep poverty & child poverty were at record levels.
Some vital changes have been made- like scrapping the two child limit- but that needs to be the beginning not the end of the Government's ambition.
We recently launched a new campaign tackling policy injustices affecting 18-25 year olds across Greater Manchester; using their lived experience as our evidence to campaign for positive change.
Our anonymous survey is open to all 18-25 year olds across Greater Manchester: tally.so/r/ODXbXg
Overwhelmed by debt this January? You aren't alone—over 13,000 people reached out to Citizens Advice for help with debt in the first working week of 2026 📈
https://bit.ly/3LNoxsZ
Our frontline evidence exposes the current reality of the labour market for many disabled people, who are routinely shut out of employment
Our research also offers early indications of where interventions could help address these issues
shorturl.at/l6YhB /4
- When in work, getting the required flexibility and reasonable adjustments can be difficult and many report offensive attitudes about disability
- And when trying to enforce their rights, the current resolution process can be inaccessible and an ineffective way to support people to stay in work /3
