Boston Water and Sewer Commission

Tonight at the Mattapan BPL branch residents can watch a live 311 demonstration call to see how requests are triaged, submit 311 requests in real time, learn how City services respond to calls and submissions made through the BOS:311 app and meet City staff. #311Day

Picture of BWSC works in safety gear.

Interested in working for BWSC? We're looking for a Project Manager! Use the link to check out the job and apply https://careers-bwsc.icims.com/jobs/1190/project-manager/job Find all other job openings at bwsc.org/about/careers

Boston showed up—City Hall delivered. 💪

At the @mayorwu.boston.gov Office Hours, 350+ residents from East Boston to West Roxbury connected directly with 40+ City departments and partners—all in one place to get answers, support, and resources.

BWSC staff at the Age Strong Saving Clinic in Dorchester.

We’re here at All Saints Episcopal Church in #Dorchester with other departments at Age Strong’s Cost-Savings Clinic. Come join residents looking to save $$ on their everyday expenses -like BWSC’s senior/disabled discount on their bill. For an appointment: 617-635-4366. Or stop by & check it out.

Today is #InternationalWomen’sDay2026. BWSC takes a moment to acknowledge the contributions women have made at BWSC, the City of Boston, and around the globe.

Picture of flapjacks on a plate with various toppings.

Today is National Flapjack Day, try out your own fun recipe but remember leftover batter should be tossed right in the trash, never down the drain. That can cause serious sewer backups!

Pictures from Mayor's Office Hours. Many Boston residents showed up!

Massive turnout last night at the first Mayor’s Office Hours! Thank you to the City for hosting this event, we got to talk with many Boston residents about our sewer lateral program and FREE lead replacement program, among the many ways we can assist our customers.

Strong teams build strong cities 🏙️ This Women’s History Month, we’re celebrating the women in our construction and engineering departments who help keep BWSC's systems operating in top form. Thank you for all you do👷‍♀️ #WomeninConstruction #WIC2026

After our recent cold spell, we are expecting warmer weather. This week would be a great time to clear off catch basins and hydrants. It is important to shovel out catch basins so stormwater has a place to go!

Mayor Michelle Wu flyer promoting her office hours on March 5, 2026, in Boston.

Reminder for Boston residents: tonight will be Mayor Wu’s Office Hours in #Roxbury. BWSC and other city departments will be in attendance to offer one-stop shopping for City of Boston services.

Invitation to the 5th Annual Women in Construction Celebration honoring Boston women leaders in trades, March 4, 2026, Roxbury, 5-7 PM.

Boston Inspectional Services Department 's 5th annual Women in Construction Celebration is tonight, March 4th, from 5pm-7pm in Roxbury. The celebration highlights these women’s achievements and helps tell their stories. You can also enjoy food and refreshments while making great connections!

It’s no blizzard but even for a dusting like today, it is important to keep catch basins and hydrants clear. Now, stormwater has a place to go and emergency services can act faster!

List of City of Boston department that will be at be at Mayor Wu's Office Hours this Thursday in Roxbury.

Come by the Bolling Municipal Building in #Roxbury this Thursday from 6-8 p.m. for Mayor Wu’s Office Hours. BWSC and other City Departments will be in attendance to offer One- Stop Shopping for City of Boston services.

At BWSC we are always looking to expand out workforce, here is a photo of our newer hires in the Engineering Department! Looking to work with us? #EngineeringWeek Click here: https://careers-bwsc.icims.com/jobs

Women of different backgrounds posing around prominent Women's History Month lettering, highlighting March 2026 celebration.

Women’s History Month, Boston Water and Sewer Commission takes a moment to acknowledge the many contributions women have made at BWSC, we sincerely appreciate the hard work you do to keep BWSC running! #WomensHistoryMonth (Image from Mayor’s Office of Women’s Advancement)

Did you know BWSC’s wastewater water collection system is over 1,500 linear miles and one of our biggest ongoing projects is only for 3 miles? The sewer separation involves installing new storm drains to carry stormwater and using the existing combined sewer to carry sewage only. #EngineeringWeek

Promotional image for Mayor Michelle Wu's office hours event at Boston's Bullfinch Municipal Building March 5th, 2026 6pm-8pm.

For the first time on Thursday March 5, 6-8PM, Mayor Wu will be holding office hours. It’s one stop to get support from City of Boston Departments (including us!). Come by with constituent issues and learn all the amazing programs the City of Boston has to offer!

Repairs are complete, water services have been restored. Quincy street will be closed as crews backfill, street should be reopened later this evening. Thank you for your patience.

BWSC crews are responding to a water main break Quincy at Perth Sts Rox. Main is down, 26 properties affected, including a large apartment bldg. whose main address is 278 Blue Hill Ave. Dig crew on site, excavation to start shortly. Stay tuned for updates.

Group photo of BWSC's Engineering team!

Thank you to our Engineering team for their hard work & dedication to maintaining over 1000 miles of water pipes to keep Boston’s Voted #1 Best Tasting Drinking Water flowing to over 1 million residents and businesses. Expect to see some of the great work they do here later this week! #EngineersWeek

Woman sitting next to a Boston Water and Sewer Commission table at a Boston Age Strong's Cost Saving Clinic. Roslindale BCYF building in the background.

Don’t let a blizzard stop you from getting a great deal with BWSC! Come by BCYF Roslindale this week at @agestrong.boston.gov ’s Cost Saving Clinic for a 30% discount! Available to seniors 65+ and persons with disabilities on their water and sewer bill. We will be here today and Friday!

Blue poster with instructions on how to sign up for E-billing!

Still snowed in? This is a great time to sign for autopay, it is easy to do! Go Green with BWSC paperless billing.

Shoveling snow requires significant exertion; please be cautious and pay attention to signs of overexertion. Stop if you feel chest pain, shortness of breath, lightheadedness, nausea, or vomiting. Call 911 if those symptoms do not resolve quickly.

Picture of catch basins covered in snow.

Attention Boston, during the Snow Emergency try to shovel in waves. If able, please help to shovel out catch basins and hydrants. If you notice a hydrant damaged or knocked over during the storm, call our 24-hour line at 617-989-7900.

PWD contractor clearing a road

⚠️ High winds and heavy snow are causing whiteout conditions. Please stay home & avoid the roads. If travel is unavoidable, drive slowly & be aware of others walking or shoveling in our neighborhoods. Thank you for looking out for one another. Stay warm. Stay safe.

call our 24-hour line at 617-989-7900 Stay Warm! Read City of Boston Updates here: www.boston.gov/news/mayor-w...

Mayor Wu has declared a Snow Emergency. Boston Water and Sewer Commission building (980 Harrison Ave) will be closed to the public on Monday, Feb.23, 2026. If able, please help to shovel out catch basins hydrants. If you notice a hydrant damaged or knocked over during the storm,

Today kicks off #EngineersWeek, BWSC’s engineering team is always planning how to keep Boston’s water, sewer and storm water systems operating smoothly. Expect to see more posts this week!

Did you know it is Love Your Pet Day? Seems like a great day to take the dog out for a nice long walk! Whether you go to one of Boston’s beautiful parks or just around the block, make sure to #ScoopThePoop, pet waste left behind will end up in catch basins which leads to Boston waterways!

Water services have been restored thank you for your patience.