Boston 311

Join us today at BPL Mattapan from 3:30 - 5:30 p.m.

Join us tomorrow from 3:30-5:30 p.m. for the inaugural Boston 311 Day 🎉

Graphic: Daytime street sweeping returns on Monday, March 16 to Beacon Hill, the North End and South End.

📢 PWD Update: Daytime Street Sweeping begins on Monday, March 16 in #BeaconHill, the #NorthEnd & #SouthEnd. Please follow posted street signage.

All other Boston neighborhoods will resume April 1.

311 DAY Have you ever wondered what happens after you report a pothole or a missed trash pickup to 311? On Wednesday, March 11 (3/11), join us at the Mattapan Branch of the BPL for our inaugural 311 Day celeb...

Ever wonder what happens after you report a pothole or a missed trash pickup to @311.boston.gov? Now’s your chance to find out!

Meet 311 staff and celebrate National 311 Day with live triaging demonstrations, on-site case management, free swag, and more.

📅 3/11 3:30 - 5:30 pm
📍 1350 Blue Hill Ave

City departments like @bpl.boston.gov, @isd.boston.gov, @311.boston.gov, @housing.boston.gov, and the City of Boston Registry are coming together under one roof to connect directly with you.

311 Day Invitation

Have you ever wondered what happens after you report a pothole or a missed trash pickup? Join us on Wednesday, March 11 (3/11) at the Mattapan Branch of the BPL for our inaugural 311 Day celebration. This is your chance to meet the people behind the phones and the apps. #311Day #Boston311

Picture: Large scale snow removal

More photos of our crews & contractors working hard during overnight large scale snow removal. ❄️ 🚜

Thanks for flagging this! We’ve passed it along to the snow operations team, and the bike lane on Moakley Bridge is scheduled to be cleared this weekend at the latest.

Picture: Crews continuing to use skid steers to clear crosswalks & curb ramps.

Post-blizzard snow removal totals: Crews have removed 1,234 loads from neighborhood streets - equaling 20,316 cubic yards.

Day 2: Crews are continuing to using skid steers to clear crosswalks & curb ramps before large scale removal begins again during the overnight hours.

Picture: Properly stored trash, recycling and food waste bins in the curb.

❄️ 🗑️ ♻️ Thank you to property owners who have taken the extra time to shovel space for trash, recycling & food waste bins this winter. Clear curb access keeps our contractor partners safe & collections running smoothly. We appreciate your help!

Thank you to all the volunteers who helped keep our streets clear, accessible, and safe for everyone at the Love Your Block shoveling meetups yesterday. 🤍❄️

City staff and neighborhood liaisons are organizing shoveling meet-ups all across Boston on Tuesday, Feb. 24, to help our neighbors dig out from this blizzard.

Check out the times and locations in the thread and find info at boston.gov/shovel.

Ahead of and during this blizzard, @police.boston.gov have broadcast announcements in different languages predominantly spoken in some Boston neighborhoods.

Crews widening streets after the blizzard

Picture: Crews removing snow

Picture: PWD crews removing snow.

No rest for the weary. Following the blizzard, PWD crews & contractors worked through the night to widen roads & clear snow citywide - and the work isn’t slowing down. Snow removal operations will continue 24/7 in neighborhoods across the city.

City Hall is coming to Roxbury! Mayor Michelle Wu is launching her first-ever Office Hours. Join us on Thursday, March 5 from 6:00 p.m. to 8:00 p.m. at the Bruce C. Bolling Municipal Building to connect directly with the Mayor and City departments.

Bundle up, bring a friend, and let’s shovel together! Join neighborhood liaisons tomorrow for a shoveling meet-up! Grab a shovel and let’s clear up sidewalks & curb ramps so everyone can get around with ease after the blizzard.

NEIGHBORHOOD SHOVELING MEET-UPS. Bundle up, Bring a Shovel and a Friend, & Love Your Block! Join your neighborhood liaison Tuesday to help clear sidewalks and curb ramps across Boston.Swipe for a list of meet-ups. Visit Boston.gov/shovel for more information.

Neighborhood shoveling meet ups. Allston-Brighton Tuesday, February 24 1 P.M. - 2 P.M. 20 Chestnut Hill Ave Brighton, MA 02135 Charlestown Tuesday, February 24 1 P.M. - 2 P.M. Paul Revere Park, North Washington St. Dorchester Tuesday, February 24 11 A.M. - 12 P.M. 593 Gallivan Blvd. Beacon Hill Tuesday, February 24 1 P.M. - 2 P.M. Park Street MBTA Station Chinatown Tuesday, February 24 1 P.M. - 2 P.M. Kneeland St. & Washington St. East Boston Tuesday, February 24 1 P.M. - 2 P.M. 2 Meridian St.

Neighborhood shoveling meet ups. Hyde Park Tuesday, February 24 1 P.M. - 2 P.M. 1206 River St. Mattapan Tuesday, February 24 1 P.M. - 2 P.M. 588 River St. North End Tuesday, February 24 1 P.M. - 2 P.M. Intersection of Prince & Hanover St. Jamaica Plain Tuesday, February 24 1 P.M. - 2 P.M. 95 Hyde Park Ave. Mid-Dorchester Tuesday, February 24 12 P.M.- 1 P.M. 118 Bowdoin St. Roxbury Tuesday, February 24 1 P.M. - 2 P.M. 160 Warren St.

Neighborhood shoveling meet-ups Roslindale Tuesday, February 24 1 P.M. - 2 P.M. Corinth St. and Poplar St. South End Tuesday, February 24 1 P.M. - 2 P.M. East Newton St. & Washington St. South Boston Tuesday, February 24 1:30 P.M. - 2:30 P.M. 136 H St. West Roxbury Tuesday, February 24 3 P.M. - 4 P.M. 5275 Washington St.

After the snow stops, it’s time to shovel!

City staff and each of our neighborhood liaisons will be holding Love Your Block volunteer shoveling meet-ups Tuesday to clean out some problem areas. Bring a shovel and a friend!

There's more info at boston.gov/shovel. ❄️

Graphic: Snow emergency trash and recycling schedule info.

🗑️ ♻️ Friendly reminder!

If your neighborhood has two scheduled trash & recycling collection days, both will be delayed by one day due to the snow emergency. For more information & to download our free Trash Day app, go to: Boston.gov/trash-day

Snow Emergency Due to the ongoing storm conditions, a snow emergency remains in effect in the City of Boston through Tuesday, February 24. A parking ban will be in effect at least until 6 p.m. on Tuesday, February 24. Boston Public Schools will remain closed on Tuesday, February 24. Boston City Hall will be open with regular hours. Boston Public Library branches, BCYF community centers, and senior centers will open on a delayed schedule at 12 p.m.

Boston’s snow emergency remains in effect.

The Parking Ban continues at least until 6 p.m. Tuesday, Boston Public Schools are closed Tuesday, City Hall will open at regular hours, and @bpl.boston.gov branches, @bcyf.boston.gov centers, and senior centers will open at 12 p.m.

Child in a brown coat playing in snow with arms raised, announcing Boston Public Schools closed on February 24, 2026, with all activities canceled.

All BPS schools and central offices will be CLOSED Tuesday, February 24, due to snow. School and district sports and activities also will be CANCELED Tuesday, February 24.

Please visit boston.gov/winter for more information.

Picture: PWD contractor clearing roadways.

We have officially reached blizzard-level conditions. Heavy snowfall & high winds are severely reducing visibility on our roadways. Please stay off the roads to allow our 900+ pieces of equipment to operate safely & effectively. We appreciate your patience & cooperation.

Boston residents can report power outages to 311 or to their utility company.

Eversource: 1-800-592-2000
National Grid 1-800-465-1212

What to Know About Downed Trees and Power Lines High winds and blizzard conditions may bring down trees, branches, and power lines. Be extremely cautious near downed power lines and assume that downed lines have a live electrical current. Call 911 to report downed power lines. Call 311 to report fallen trees or branches, and 311 or your utility company to report outages.

Boston is seeing high winds and blizzard conditions and we are receiving reports of downed tree branches and power lines.

Call 311 or use the BOS:311 app to report fallen trees or branches.

Call 911 to report downed power lines.

@nws.noaa.gov has issued a Blizzard Warning for Boston.

Up to 2 feet of heavy snow is expected late Sunday through Monday, as well as extreme wind speeds and coastal flooding.

City teams are preparing for the impacts of this storm. Sign up for emergency notifications at boston.gov/alert.

Snow Shoveling in Boston Who has to shovel? Property owners must clear adjacent sidewalks and curb ramps. Some rental leases require tenants to shovel. How much shoveling is required? Clear a 42-inch-path so people using strollers and wheelchairs can pass. When is shoveling required? Snow must be cleared within 3 hours of snowfall ending or 3 hours after sunrise if it snows overnight. Snow pile on a curb ramp? As plowing occurs, curb ramps may be covered and must be cleared again. If the snow coverage is too much to clear, please use the BOS:311 app to request support from the City of Boston.

That responsibility means clearing a 42-inch path through the sidewalk, not just in front of your home or business, but all the way to the ramp and crosswalk.

Learn more about snow shoveling in Boston: boston.gov/snow.

Be a good neighbor, shovel your sidewalk and curb ramps. Three images of well-cleared sidewalks and curb ramps with green check marks. Three images of a snow-covered sidewalk, a curb ramp covered in snow, and a fire hydrant blocked by a snow pile.

Help your neighbors get around safely as Boston experiences what is forecasted to be a historic blizzard.

Property owners must clear snow and ice from abutting sidewalks and curb ramps within 3 hours after snowfall ends or three hours after sunrise if the snow ends overnight.

City teams will be plowing major roadways to ensure emergency vehicle access.

I know it can be frustrating if a plow has pushed snow back over a cleared area, but curb ramps must be cleared continually.

If plowed snow coverage is too much, use the BOS:311 app to request support from the City.

City teams are out now pre-treating roads. We'll have more than 900 pieces of snow removal equipment on our streets throughout this storm.

Public Works has been melting snow at Boston's 13 snow farms to create more capacity for cleanup efforts following the storm.

Boston has declared a snow emergency and parking ban. Main roads need to be kept clear for emergency vehicles and plows.

During snow emergencies, vehicles parked on posted emergency arteries will be ticketed and towed.

Check for signs like this one or check our guide at boston.gov/snow-parking

As our PWD crews & contractors prepare for the blizzard, the best way you can help is by staying off the roads. Keeping streets clear allows us to treat & plow from curb-to-curb, which is essential for safety, accessibility & emergency response. We appreciate your help! ❄️ ⛄️