Office of the Chief Technology Officer

Three professionals seated in blue velvet chairs on a stage for a panel discussion at a ServiceNow event. The man in the center is OCTO's CTO Stephen N. Miller, wearing a dark blazer and glasses, appears to be speaking. A backlit ServiceNow logo is displayed on the wooden backdrop behind them.

Wide-angle view of the same ServiceNow panel discussion, showing three men seated on stage. The man on the right in a light gray suit is speaking and gesturing with his hands. The illuminated ServiceNow logo is visible on the backdrop, with a potted tree to the right of the stage.

AI in government isn't about the tech — it's about what people can do with it. 

DC CTO Stephen N. Miller at @ServiceNow Gov. Forum: 

✅ First-ever AI literacy training for DC staff
✅ 1,000+ residents engaged first
✅ Production AI in child welfare & housing

Values first. People first. Then tech.

DC's CISO Suneel Cherukuri at @zscalerinc.bsky.social Public Sector Summit 2026 — speaking on Security Operations & Deception as part of "Forging a Cyber Strong Nation."

OCTO is leading the charge in securing one of the most complex government environments in the nation.

#ZscalerSummit

Today, DC Chief Technology Officer Stephen N. Miller testified before DC Council at OCTO's FY2025 & FY2026 Performance Oversight Hearing.

Read the full testimony here: s.dc.gov/OCTOFY25-26PerformanceTestimony

For 15 years, OCTO has been opening doors to tech careers for DC residents. 🔓

40+ Marion Barry interns. DC Infrastructure Academy apprenticeships. 3 full-time hires in FY25.

This is what investing in DC residents looks like.

#ThisIsHowWeTech

Responsible AI + innovative AI = the same thing.✅

DC's AI Task Force won the inaugural AI 50 Award — and we're backing it up with workforce training, public input, and decisions guided by Fairness, Transparency & Accountability.

This is what government AI done right looks like.🤝

#ThisIsHowWeTech

Over 1 billion cyberattacks blocked in FY25.🛡️

OCTO defends the systems DC residents rely on daily — so that when you file a license, enroll a child, or expect a paycheck, the cybersecurity infrastructure is there and secure.

#ThisIsHowWeTech

Innovation means nothing if it doesn't work for people. 💡

OCTO's i-Team placed 12 graduates in apprenticeships across DC agencies in FY25 — and hired 2 full-time into our Security Division
.
That's the digital divide and the opportunity divide closing at the same time.

#ThisIsHowWeTech

200+ BI dashboards. 1,500 open datasets. 97.63% GIS responsiveness. 📊

OCTO turns data into decisions — for agencies, residents, and everyone in between.

#ThisIsHowWeTech

99.8% uptime. 24/7/365. 🖥️

OCTO's Network Operations Center keeps DC Government running so residents can call 311, apply for benefits, and access city services — whenever they need to.

That reliability isn't a luxury. It's what DC residents deserve.

#ThisIsHowWeTech

Reliable communications save lives. 📡🚨

OCTO's DAS upgrades mean first responders' radios work inside buildings & residents can always reach 911.

The infrastructure is invisible — until it's needed most.

#ThisIsHowWeTech

One portal. One search. One registration. ✅

The MOST Portal makes it simple for DC families to find after-school & summer programs — no more juggling separate websites.

That's government technology working the way it should. 👇

#ThisIsHowWeTech

Meet Dr. Mark Dean — the engineer who helped make personal computers personal.

He co-created the ISA bus & holds 3 of the 9 original IBM PC patents. His innovations brought computing into homes & offices worldwide.

#DiversityInTech #BHM2026

Meet Marie Van Brittan Brown — inventor of the first home security system. In 1966, she patented video surveillance, remote monitoring & two-way audio.

Sound familiar? Every doorbell camera & security system today builds on her innovation.

#DiversityInTech

"This training ensures that every DC Government employee understands how to use AI responsibly, keeping people at the center of our work." — @mayorbowser.dc.gov

Read more: innovate-us.org/comms/dc-responsible-ai-training-government-workforce

#ResponsibleAI

BREAKING: DC becomes the first major U.S. city to require Responsible AI training for all government employees and contractors.🏛️

The free training ensures DC's workforce can use AI safely and effectively while keeping residents at the center.

Meet Dr. Gladys West — the mathematician behind GPS technology.

Her satellite data modeling at the U.S. Naval Weapons Laboratory laid the foundation for the navigation systems in our phones, cars & aircraft. Billions now rely on her brilliance.

#BlackInnovation #BHM2026

Meet Dr. Clarence "Skip" Ellis — the first Black person to earn a PhD in computer science.

His research in office automation & graphical user interfaces transformed how we work. When barriers existed, Dr. Ellis didn't just break through—he built pathways for others.

#DiversityInTech #BHM2026

This #BlackHistoryMonth, we're celebrating four Black innovators whose brilliance powers our daily lives—from the computers on our desks to the GPS in our pockets.

Follow along as we spotlight these pioneers who’ve changed technology forever. 🚀

#TechHistory

Building pathways from connectivity to careers for every resident. 💻✨

Learn more: mayor.dc.gov/release/bowser-administration-recognized-national-digital-inclusion-trailblazer-eighth-consecutive

DC recognized as Digital Inclusion Trailblazer for 8th straight year!🏆

Since 2015:
🔹27K devices distributed
🔹386% increase in digital literacy training
🔹800+ public Wi-Fi hotspots
🔹$100.6M in federal broadband funding

Key takeaways from today's workforce development panel:
✅ Mayor's Order on AI guiding DC's approach
✅ Skills Nation & Talent Capital AI turning policy into outcomes
✅ AI empowering workers, creating opportunities

DC Chief Technology Officer Stephen N. Miller at 📍#CES2026 Las Vegas: AI is augmenting jobs, not replacing them.

Great discussion with the U.S. Dept. of Labor and DC Department of Employment Services leaders on the future of work.

⌨️ Happy #NationalTypingDay!

Typing is the foundation of how we communicate, collaborate, and create in today's digital workplace.

From emails to code to reports—those keystrokes power business forward.

Fun fact: Average is 40 WPM, but pros hit 65-75+!

What's your typing speed?⬇️

Supervisory IT Specialist (Governance, Risk and Compliance), MS-15
@OCTODC

IT Specialist (Customer Support)
@dcpublicschools.bsky.social

It's #techjobtuesday& #DCisHiring! ✨If you're looking for a job in #DCtech, check out these DC Gov job openings at 📷http://octo.dc.gov/jobs

Happy #NationalTechnologyDay! 📲💻🤖

Today we celebrate the innovations that connect & empower us. From AI to sustainable solutions, technology is reshaping our world.

Shoutout to the innovators building a better future.

What tech are you most grateful for today? ⬇️

IT Specialist (Customer Support)
@dcpubliclibrary.bsky.social

Project Coordinator (Training Support Administrator)
@OCTODC

IT Specialist (Business Analyst)
@OCTODC

Supervisory IT Specialist (Governance, Risk and Compliance
@OCTODC

It's #techjobtuesday& #DCisHiring! ✨If you're looking for a job in #DCtech, check out these DC Gov job openings at 📷http://octo.dc.gov/jobs

Make a cybersecurity list & check it twice! 📝

✓ Unique 12+ character passwords for each account
✓ Use a password manager
✓ Enable MFA everywhere
✓ Auto-update software
✓ Spot & report phishing

Give yourself peace of mind! 🎁

#CyberSafeDC

Keep Software Updated 🔁

Protect your phones, computers, tablets, and even smart devices by keeping software current.

Updates patch security flaws and add protection while you shop online.

#CyberSafeDC