Ran a call center (yes, on purpose) and survived ~500k calls.
Now I build @Chirrup.chat for tour & activity operators who’d rather wow guests than babysit inboxes.
Big on SMBs, clear communication, and finding any excuse to travel.
Barcelona-based freelance writer (she/her) of all things travel, food and queer culture
✍️ The Times, Vogue, Forbes, CN Traveler, them, The Infatuation, The Guardian + more