DeVan Hankerson Madrigal's Avatar

DeVan Hankerson Madrigal

@dvhankerson

DeVan Hankerson Madrigal, State Policy Engagement & Research Manager @cdt.org. Previously @gtowntechlaw. All tweets are my views only; retweets + likes may not be. Pronouns: she/her https://twitter.com/dvhankerson https://techpolicy.social/@dvhankerson

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22.06.2023
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Latest posts by DeVan Hankerson Madrigal @dvhankerson

Cuando los algoritmos no hablan quechua - Moderación de contenidos en quechua
Cuando los algoritmos no hablan quechua - Moderación de contenidos en quechua ¿Las redes sociales entienden el #quechua? (English below) Este video explica cómo funciona la moderación de contenidos cuando los algoritmos no entienden el idioma ni el contexto cultural. Plataformas como #Facebook, #TikTok, #instagram o #YouTube usan reglas y sistemas automatizados para decidir

Following #MotherLanguageDay, we’re reminded that the "AI gap" harms linguistic diversity. To fix it, we must listen.

Today, with Hiperderecho, we’re releasing 2 new videos on content moderation in Quechua.🧵👇🏾

Quechua: www.youtube.com/watc...
Spanish:

23.02.2026 15:00 👍 2 🔁 2 💬 1 📌 0
Cuando los algoritmos no hablan quechua - Moderación de contenidos en quechua
Cuando los algoritmos no hablan quechua - Moderación de contenidos en quechua ¿Las redes sociales entienden el #quechua? (English below) Este video explica cómo funciona la moderación de contenidos cuando los algoritmos no entienden el idioma ni el contexto cultural. Plataformas como #Facebook, #TikTok, #instagram o #YouTube usan reglas y sistemas automatizados para decidir

Supported by Internet Society Foundation, these videos are a tool for change.

Watch in Quechua: www.youtube.com/watc...
Watch in Spanish: www.youtube.com/watc...

Read the full report: cdt.org/insights/mod...

23.02.2026 15:00 👍 0 🔁 1 💬 0 📌 0

It’s not every day that UX researcher whistleblowers testify before the Senate. Yesterday, two former Meta researchers, Jason Sattizahn and Cayce Savage, shared their concerns with safety research for Meta VR products, and more broadly within Meta. So how does UX research move on from here? 🧵

10.09.2025 14:57 👍 17 🔁 13 💬 1 📌 3
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Content Moderation in the Global South: A Comparative Study of Four Low-Resource Languages [ PDF version ] Executive Summary: Insights from Four Case Studies Over the past 18 months, the Center for Democracy & Technology (CDT) has been studying how content moderation systems operate across ...

To make language technologies better, AI systems need to be built with native speakers and language experts, some of whom we highlight in this work, others include folks at Whose Knowledge, Mozilla, Karya, Masakhane, Te Hiku and more:

cdt.org/insights/con....

22.08.2025 19:04 👍 9 🔁 2 💬 1 📌 0

Our own study of multilingual AI finds that these systems are trained on mostly English-lang data, machine translated speech, or data scraped from the web which doesn't represent how people speak. Translation is an art form. AI is creating six-fingered mimicry of language: cdt.org/insights/los...

22.08.2025 19:00 👍 147 🔁 58 💬 1 📌 4
Interrogating content moderation systems in indigenous and low-resource languages of the Global South.

Interrogating content moderation systems in indigenous and low-resource languages of the Global South.

🗣️ Interpretation in EN/SW/AR/ES
🕘 9:00–10:30 am ET
cdt.org/event/interr...

30.07.2025 18:30 👍 1 🔁 3 💬 0 📌 0
Graphic for CDT event, titled "Interrogating content moderation systems in indigenous and low-resource languages of the Global South." Thursday, August 7th. More info + RSVP at: cdt.org/events.

Graphic for CDT event, titled "Interrogating content moderation systems in indigenous and low-resource languages of the Global South." Thursday, August 7th. More info + RSVP at: cdt.org/events.

Most content moderation systems weren’t built with the Global South in mind. CDT’s new research shows how they fail in Tamil, Kiswahili, Quechua & more.

Join our Aug 7 webinar for findings, recommendations, and global voices on language equity in tech.

24.07.2025 14:01 👍 6 🔁 3 💬 1 📌 0
Interrogating content moderation systems in indigenous and low-resource languages of the Global South.

Interrogating content moderation systems in indigenous and low-resource languages of the Global South.

Most content moderation systems weren’t built with the Global South in mind. CDT’s new research shows how they fail in Tamil, Kiswahili, Quechua & more.

Join our Aug 7 webinar for findings, recommendations, and global voices on language equity in tech.

16.07.2025 13:42 👍 3 🔁 2 💬 1 📌 1
Headline from The Guardian reads: "Trump Fires FTC's only two Democrats - Fired members of Federal Trade Commission confirmed to be Alvaro Bedoya and Rebecca Kelly Slaughter"

Headline from The Guardian reads: "Trump Fires FTC's only two Democrats - Fired members of Federal Trade Commission confirmed to be Alvaro Bedoya and Rebecca Kelly Slaughter"

President Trump's attempt to fire the Democratic members of the #FederalTradeCommission today is outrageous. The FTC is now the latest agency to see its Dem commissioners fired without cause, joining the Privacy & Civil Liberties Oversight Board, EEOC, Federal Election Commission, NLRB & more.

18.03.2025 23:05 👍 56 🔁 30 💬 3 📌 1

This is going to be SUCH a great discussion!

27.02.2025 14:47 👍 1 🔁 0 💬 0 📌 0
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Join me alongside Centre for Internet & Society, Paradigm Initiative, and Hiperderecho at #RightsCon2025 next week talking equitable content moderation! More sessions on enhancing multilingual AI and human rights implications of LLMs here: cdt.org/insights/cdt...

21.02.2025 17:43 👍 6 🔁 1 💬 1 📌 0
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Moderating Kiswahili Content on Social Media [ PDF version ] Introduction Africa, a continent with over 2,000 languages and home to more than one-third of the world’s linguistic diversity, has many languages that remain beyond the reach of both ...

Ripoti hii inaangazia jinsi mbinu za sasa za usimamizi wa maudhui zinavyoshindwa kukidhi mahitaji ya wazungumzaji wa Kiswahili zaidi ya milioni 100.

Soma ripoti kamili hapa: cdt.org/insights/mod...

13.02.2025 16:30 👍 0 🔁 1 💬 1 📌 0
Ripoti ya CDT yenye kichwa “Usimamizi wa Maudhui ya Kiswahili kwenye Mitandao ya Kijamii.” Mchoro wa wazungumzaji wawili wa Kiswahili wakiwa wameunganisha mikono yao, huku wamevaa bangili za shanga zenye rangi za bendera za Kenya na Tanzania, na waya wa intaneti ukizunguka mikono yao. Mandhari ya nyuma ni rangi nyekundu.

Ripoti ya CDT yenye kichwa “Usimamizi wa Maudhui ya Kiswahili kwenye Mitandao ya Kijamii.” Mchoro wa wazungumzaji wawili wa Kiswahili wakiwa wameunganisha mikono yao, huku wamevaa bangili za shanga zenye rangi za bendera za Kenya na Tanzania, na waya wa intaneti ukizunguka mikono yao. Mandhari ya nyuma ni rangi nyekundu.

Je, #UsimamiziWaMaudhui ya kiswahili kwenye mitandao ya kijamii unawaathiri vipi wazungumzaji wa Kiswahili? Tumeshirikiana na Paradigm Initiative kuandaa ripoti hii iliyotafsiriwa kwa lugha ya kiswahili. cdt.org/insights/mod...

13.02.2025 16:30 👍 0 🔁 1 💬 1 📌 0

Great report from my colleagues @aliyabhatia.bsky.social and @mluria.bsky.social. So timely!

27.02.2025 14:42 👍 6 🔁 2 💬 0 📌 0

This #BlackHistoryMonth, we’re reflecting on the work needed to center racial justice in technology policy. Regardless of political winds, it’s critical to address systemic biases & inequities that can disproportionately harm Black communities.

25.02.2025 14:53 👍 5 🔁 3 💬 1 📌 0

How is #ContentModeration impacting Kiswahili speakers? We partnered with Paradigm Initiative for this translated report. Now available in Kiswahili, “Moderating Kiswahili Content on Social Media” dives into how current content moderation practices fail to meet the needs of 100M+ Kiswahili speakers.

13.02.2025 16:30 👍 1 🔁 1 💬 0 📌 0
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Letter from Meta Civil Rights Advisory Group Members on Grave Concerns with Content Policy Changes [ PDF version] Dear Mr. Zuckerberg, As a group of external experts whom Meta has convened for years to advise on how its policies impact marginalized communities, we write to express our grave concern...

Read the full letter: cdt.org/insights/let...

14.01.2025 18:01 👍 0 🔁 1 💬 0 📌 0

CDT is joined by the AAPD, AAAJ, @ourcommoncause.bsky.social, @glaad.bsky.social, @hrc.org, @lawyerscomm.bsky.social, Muslim Public Affairs Council, NAACP LDF, National Black Justice Coalition, @natfairhouse.bsky.social , National Urban League

14.01.2025 18:01 👍 1 🔁 2 💬 1 📌 0
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Letter from Meta Civil Rights Advisory Group Members on Grave Concerns with Content Policy Changes [ PDF version] Dear Mr. Zuckerberg, As a group of external experts whom Meta has convened for years to advise on how its policies impact marginalized communities, we write to express our grave concern surrounding Meta’s recently announced content moderation policy changes. Meta’s changes will permit more dangerous and abusive content on its services and […]

Today, @cendemtech.bsky.social + partner orgs sent an open letter to Mark Zuckerberg expressing grave concerns about changes to Meta’s content moderation policies which threaten marginalized groups and undermine free expression. Here’s what you need to know: cdt.org/insights/let...

14.01.2025 17:53 👍 43 🔁 17 💬 1 📌 0
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Real Time Threats: Analysis of Trust and Safety Practices for Child Sexual Exploitation and Abuse (CSEA) Prevention on Livestreaming Platforms This report is also authored by Robert Gorwa. [ PDF version ] Executive Summary  In recent years, a range of new online services have emerged that facilitate the ‘livestreaming’ of real-time video and audio. Through these tools, users and content creators around the world can easily broadcast their activities to potentially large global audiences, facilitating […]

The report also delves into privacy and human rights implications of these tools. Transparency, bias, and unintended impacts on users must be carefully managed. Read more on how platforms can enhance trust & safety responsibly: cdt.org/insights/rea... #SafeOnline #ChildOnlineSafety

21.11.2024 16:09 👍 0 🔁 1 💬 0 📌 1
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Screened Out: The Impact of Digitized Hiring Assessments on Disabled Workers This report is also authored by Henry Claypool and Wilneida Negrón. [ PDF version ] Companies have incorporated hiring technologies, including AI-powered assessments and other automated employment decision systems (AEDSs), into various stages of the hiring process across a wide range of industries. While proponents argue that these technologies can aid in identifying suitable candidates […]

Last week, CDT released a report that explores the impact of AI-powered hiring tools on disabled job applicants. Learn more about the risks, challenges, and recommendations for building fair and inclusive hiring systems. cdt.org/insights/scr...

25.11.2024 16:30 👍 6 🔁 4 💬 0 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology...

٣/ في هذا التقرير٬ نلقي الضوء علي التحديات المتعلقة بالإشراف علي المحتوي المتعلق بلغات الدول التي تقع في الجنوب. قد درسنا ايضا التحيزات التي اثرت علي مستخدمي وسائل التواصل الإجتماعي.

We dive into the challenges of moderating Global South languages & explore biases that impact users.

28.10.2024 14:24 👍 0 🔁 1 💬 0 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology...


٢/لقد تعاونا مع DigitalCitizenship وتلقينا دعم من ISOC Foundation حتي ننشر هذا التقرير

We worked in partnership with DigitalCitizenship and with support from ISOC Foundation, to release this report. cdt.org/insights/mod...

28.10.2024 14:23 👍 1 🔁 1 💬 1 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology...

🚨NEW REPORT:🚨 We’re excited to announce the release of the Arabic language version of our report, “Moderating Maghrebi Arabic Content on Social Media.” cdt.org/insights/mod... #ContentModeration

28.10.2024 14:21 👍 0 🔁 1 💬 1 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology...

🚨 تقرير جديد 🚨
١/يسعدنا ان نعلن عن نشر الترجمة العربية للتقرير " إدارة المحتوى
العربي المغاربي على وسائل التواصل الاجتماعي" #إشراف_المحتوي cdt.org/insights/mod...

28.10.2024 14:21 👍 1 🔁 2 💬 1 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology. This has led to the marginalization of, and inadequate support for, Global South languages in digital spaces, particularly in the realm of content moderation. Content moderation involves governance mechanisms that determine participation […]

The lack of representation of Maghrebi Arabic speakers in developing automated moderation systems significantly reduces the accuracy and fairness of moderation decisions. Check out the report for more insights: cdt.org/insights/mod...

27.09.2024 13:48 👍 1 🔁 2 💬 0 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology. This has led to the marginalization of, and inadequate support for, Global South languages in digital spaces, particularly in the realm of content moderation. Content moderation involves governance mechanisms that determine participation […]

The report reveals that content moderators reviewing Arabic content are often assigned content from any country in the region regardless of their native dialect, leading to errors and inconsistencies in moderation. cdt.org/insights/mod...

27.09.2024 13:48 👍 0 🔁 1 💬 1 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology. This has led to the marginalization of, and inadequate support for, Global South languages in digital spaces, particularly in the realm of content moderation. Content moderation involves governance mechanisms that determine participation […]

Our research, led by Mona Elswah, found that Maghrebi Arabic users use “algospeak” as a creative tactic to bypass moderation algorithms & users often mass report content to compensate for ineffective reporting mechanisms. cdt.org/insights/mod...

27.09.2024 13:48 👍 0 🔁 1 💬 1 📌 0
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Moderating Maghrebi Arabic Content on Social Media Introduction People express their deepest desires, emotions, and imaginative ideas through language. However, Global North languages, particularly English, dominate in knowledge-sharing and technology. This has led to the marginalization of, and inadequate support for, Global South languages in digital spaces, particularly in the realm of content moderation. Content moderation involves governance mechanisms that determine participation […]

Our report focusing on Maghrebi Arabic dialects is the first in an ongoing series investigating content moderation biases in the Global South. cdt.org/insights/mod...

27.09.2024 13:48 👍 0 🔁 1 💬 1 📌 0
Moderating Maghrebi Arabic Content on Social Media.  Illustration of a hand, wearing rings as well as bracelets with the hand of Fatima around its wrist, holding a red and purple phone that shows messages with Arabic letters in them being moderated or acted upon.

Moderating Maghrebi Arabic Content on Social Media. Illustration of a hand, wearing rings as well as bracelets with the hand of Fatima around its wrist, holding a red and purple phone that shows messages with Arabic letters in them being moderated or acted upon.

NEW RESEARCH: CDT’s report (in partnership with DigitalCitizenship & funded by @internetsociety.bsky.social), “Moderating Maghrebi Arabic Content on Social Media,” analyzes the challenges of moderating Global South languages. cdt.org/insights/mod...

27.09.2024 13:48 👍 1 🔁 1 💬 1 📌 0