To fellow neurodivergent people:
Well done. We made it through another Christmas. Iβm proud of us.
@designwithcal.com
The ramblings & musings of a Service Designer at NHS 24. Neurodivergent and proud Β· Dundee, Scotland. Design. Volvos. Tech. Music. Nature. Travel. Swimming. Plus the odd rant. Views are my own. π΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβππ§ designwithcal.com
To fellow neurodivergent people:
Well done. We made it through another Christmas. Iβm proud of us.
Autistic burnout, at this time of year. Changes in routine. Increased social activity and masking. Expectations on how youβll spend your time, your money and your energy. Sensory overload, different lights, textures, smells and sounds. Itβs ok not to be ok, even when itβs βthe season to be jollyβ.
Thatβs traumatic π
Loved seeing your highlights Sarah. Whilst your term is ending Iβm sure youβll still be involved in some way or another!
I knew this day would come.
I'm leaving Loch Lomond & The Trossachs National Park next year as my board tenure is up.
That means, there are board positions up for grabs. In fact, there are 5 as all The Scottish Government appointed members are leaving.
bit.ly/3JYmotR
*cries in NHS-issued 15β Dell Latitude 3000 series which takes 30 minutes to log in*
So many places use Shopify now too, which I do love, for the most part. Howeverβ¦ for me it always defaults to ticking the βsubscribe to our newsletterβ box and it drives me insane!
A plate with a fork lying on it showing half eaten piernik staropolski cake, which is traditional Polish gingerbread. The plate is white with speckled gradient edged plate is in the foreground with a soft focus snowy Christmas tree with warm white lights is in the background.
ZrobiliΕmy piernik staropolski (we made traditional Polish gingerbread).
Dating a Polish man brings me a lot of joy. Bonus points for the baked goods and hearty cooking.
Today in ADHD:
Turns out my work phone does indeed erase itself when you enter the password wrong too many times.
I thought it was bluffing.
Trying to find a new ceiling light fitting that doesnβt show a bare bulb at most angles, yet is in the style or colour I want, is turning out to be very hard.
Can you just let me be autistic in peace?
Sundays are for shaving your head whilst listening to The Deep Blue Okay by @selfesteem.music-social.com at full volume.
Usually when I run a workshop participants steal my sharpies. Itβs always the sharpies.
Not today though. They stole my scissors!
After losing weight I told myself Iβd cut down on the jumper of jackets, fleeces and hoodies I own.
I know have at least double the amount. WHY?!
Iβm a big fan of innovation (duh) but if it isnβt broken, why βfixβ it?
As a seller, eBayβs βSimple Delivery,β which you must now use for most items, is the least βsimpleβ thing Iβve ever used.
May I suggest it is renamed to βeBay Stressful Deliveryβ or βeBay Delivery Experience That Replaced a Perfectly Functional Delivery Experience That Wasnβt Broken Deliveryβ
Is this dark UX? I think this is dark UX.
Iβve let an insurance policy auto renew before because I forgot to turn auto renew off. Got most of my money back but minus an admin fee. Nightmare.
I've seen a handful of Service Design roles at Admiral recently... I'm with them for my car insurance - renewal price was nuts. The process of turning off auto renewal took about 15 clicks and I had to answer a bunch of questions.
Please don't make it this hard to turn off auto renew. ARGH.
β¦ that Iβd entirely missed. And Iβve been to that practice for years!
If they included something with the tubes they handed me, I couldβve avoided this and Iβm sure many whoβve had to re try would be happier.
Iβm sure it sounds trivial to many but itβs important, especially at a time of anxiety
Oh goodness. Communication and clear content goes a long way in situations like this, especially with things of a sensitive nature.
I had to hand in a sample to my GP practice. Dropped it off at 2pm, turns out they had to be in by 12. Receptionist pointed out the 3 separate signs on the wallβ¦
Good idea. I donβt have the patience for that shit though π I guess I will have to be a bit more methodical!
My underwear brand is the same. I love it. Need more of this
Please tell me Iβm not the only one?!
Selling a lot of my old clothes on Vinted due to weight loss but also realising lots of them are missing their label, because sensory issues.
Also remembering how many times Iβve yanked a label off in anger when the feeling has driven me nuts and Iβve then had to sew up the seem on the sideβ¦
Thanks for sharing this because I've actually been using those words interchangeably and I had no idea. I do now!
Totally, I'm just being grumpy today. I love it when there are other options, just find it such a nuisance having to switch apps or the million notifications that appear on all my devices when I get an email!
Does anyone else hate passwordless sign in using email?
Passkeys are fine but whenever I have to use sign in via magic link through email my heart sinks
The cost. The time taken to print, stick it in an envelope, post. The environmental impact. The nervous wait!
The fact the letter arrived when I was away on holiday and Iβd already waited over 7 of the 14 days I had to respond before they send a reminder letter.
Not everyone wants to receive these by email, of course, and we have to consider those who donβt have digital access/skills. However, there were many opportunities where I couldβve said βIβd like to receive this letter by email.β Or even other formats.
I feel a blog post comingβ¦
First touchpoint was the letter saying I was at the top of the list and to call to book appointment.
Next was the phone interaction with booking team.
Latest is another letter confirming my appointment details.
I surely canβt be the only one who sees opportunities for improving efficiency?
My referral letter came through from my local NHS board the other day. A physical letter, of course.
Phoned the central booking team. Made an appointment. Person on the phone said βno problem, Iβll send an appointment letter in the post.β
It got me thinkingβ¦
Submitted my Self Assessment Tax Return well before the January deadline. This is the first time Iβve managed to do it MONTHS before.
Thanks Elvanse.