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Posts tagged #CCTS

If you need to find out the number for a Bell payphone, dial 411 from the phone, ask for customer service, and get put on hold to speak with someone. Bell will then ask if you prefer they call you back instead of waiting on hold, quoting the payphone's number in the process. #CRTC #CCTS

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India’s 2026 national carbon market, powered by blockchain and AI, signals a shift toward transparency, integrity, and accountability at scale in the global climate economy.

#DrVinMenon #MindWaveDAO #AQUAEimpact #NILAToken #SDGs #DeFi #ALCI #AQUAELabs #CCTS #DigitalMRV

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8/10 HOW WAS IT SOLVED?

Munro's problem was only resolved after she contacted the CCTS—the independent ombudsman for telecom disputes.

Only then did Rogers apologize, fix the bill, and offer a $250 credit.

#CCTS #ConsumerRights

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CRTC suspends deadlines in CCTS customer awareness proceeding - The Wire Report The CRTC said it will issue another notice of consultation when it determines the new deadlines.

#CRTC suspends deadlines in #CCTS customer awareness proceeding:

www.thewirereport.ca/2025/11/12/c...

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CRTC considers requiring service providers make customers aware of complaints body more quickly - The Wire Report The CRTC proposes amending the Consumer Protection Codes so service providers must inform unhappy customers about the CCTS sooner.

#CRTC considers requiring service providers make customers aware of #CCTS complaints body more quickly:

www.thewirereport.ca/2025/10/17/c...

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CCTS names Josée Bidal Thibault as its new commissioner and CEO - The Wire Report After 17 years in various roles with the Commissioner for Complaints for Telecom-television Services (CCTS), Josée Bidal Thibault has been named as the new Commissioner and CEO of the consumer ombuds ...

#CCTS names Josée Bidal Thibault as its new commissioner and CEO:

www.thewirereport.ca/2025/10/15/c...

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a ChatGPT created cartoon describing the current state of customer retention of Canadian Customers by their ISP and phone companies.

a ChatGPT created cartoon describing the current state of customer retention of Canadian Customers by their ISP and phone companies.

UBB, caps, and promo purgatory—Canada’s internet in one thread. What the CRTC’s decisions mean and how to negotiate or switch without losing your mind. From 2011
#CRTC #Telecom #CanadaInternet #ConsumerAdvocacy #CCTS
www.canajunfinances.com/2011/01/31/c...

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I've been a Bell client since 2008. #bellmobility is getting fired this month. I'm not paying full price for service that only works some of the time in #RedDeer #Alberta. They've done nothing to fix this problem for over a decade. #NoAccountability #Ottawa #CRTC #CCTS ☎️📢

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Billing issues, wireless service complaints spike in CCTS annual report - The Wire Report The CCTS says the number of complaints it received about telecom providers spiked to the highest level since the organization began.

The #CCTS says the number of complaints it received in 2023-24 about telecom and TV providers spiked to the highest level since the organization began. Billing issues for wireless services reached levels not seen since 2019:
#CRTC

www.thewirereport.ca/2025/01/15/b...

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Will #ESCerts ever be converted to Carbon Credits under #CCTS? Likely not. ESCerts should continue to be traded under subsequent #PAT cycles, but when PAT ends, balancing this ‘expected fungibility’ with integrity of these credits might be challenging—especially in light of #ITMOs #Article6

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Attending the stakeholder workshop on the #CCTS. A well-planned policy, but let’s not rush to judge its efficacy in the first cycle trade in 2026 (as with most Command-and-Control ETS schemes with a market twist). Why? Baselines.

#carbonmarket #climate

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