#CustomerTransparency

Latest posts tagged with #CustomerTransparency on Bluesky

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Posts tagged #CustomerTransparency

Citizen Portal News Texas

@citizenptnewstx.bsky.social

2 months ago

Nacogdoches council hears plan to pass card-processing fees to utility customers City finance staff recommended moving to a pass-through model that charges a $1.93 flat fee for utility card payments, a per-transaction 75¢ ACH fee, and percentage-based fees for non-utility card payments; council members asked questions and offered support, and staff said a formal agreement will be presented later.

Nacogdoches City Council is considering a new plan that could save residents money by shifting credit card convenience fees directly to customers instead of the city absorbing the costs.

Learn more here

#NacogdochesCityNacogdochesCounty #TX #FinanceReform #CustomerTransparency #Systems

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Citizen Portal News Wisconsin

@citizenptnewswi.bsky.social

2 months ago

Board passes MMSD 2026 rate increases, requests staff follow up on drivers of higher charges The board voted to pass through the Milwaukee Metropolitan Sewage District’s 2026 treatment rate increase to customers, noting the change equates to roughly $10 per residential customer per year (about $0.84 per month) and asking staff to obtain MMSD’s rationale for the increase.

The Milwaukee Board of Public Works has approved a $10 annual rate increase for sewage treatment, but demands transparency on the reasons behind this hike.

Get the details!

#OakCreekMilwaukeeCounty #WI #RateIncrease #OakCreekPublicWorks #CustomerTransparency #CitizenPortal #PublicAccountability

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Citizen Portal News Colorado

@citizenptnewsco.bsky.social

8 months ago

Commission reviews on-bill financing program amid contract transparency concerns Commission considers financing program lacking customer interest data and contract visibility.

Colorado's Public Service Commission is facing a critical challenge: can they approve the On-Bill Financing program without knowing if customers even want it?

Click to read more!

#CO #CitizenPortal #PublicTrust #CustomerTransparency

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