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This #PatientExperienceWeek, we celebrate more than care, we celebrate collaboration. Patient insights and lived experiences are essential to shaping clinical trials that are truly inclusive, accessible and meaningful.

When we listen, we learn and do better for everyone.

#PtExp #PxWeek

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Think Quintuple Aim This Week at #HIMSS25 - HealthPopuli.com As HIMSS 2025, the largest annual conference on health information and innovation meets up in Las Vegas this week, we can peek into what’s on the organization’s CEO’s mind leading up to the meeting in...

Think #QuintupleAim at #HIMSS25: how can #healthIT & #digitalhealth address #populationhealth #healthcare cost reduction #ptexp #healthequity & clinician #burnout?

tinyurl.com/yxhbhprb

Asking in the larger context of #SDoH & a slowing US economy via @atlantafed.bsky.social

#HIMSS2025 #CES2025

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Another AMAZING session with Alex Mancini learning about innovative and oh-so-human #FICare practices in #neonatal units. Fresh air! 🌳🌞🌻
Thank you and well done indeed Kate Tantam and Diane Keeling @uhpnhs.bsky.social
#JFDI stories everywhere! #MatExp #WhoseShoes #PtExp

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Discover thousands of collaborative articles on 2500+ skills Discover 100 collaborative articles on domains such as Marketing, Public Administration, and Healthcare. Our expertly curated collection combines AI-generated content with insights and advice from ind...

Evolution of Care: Solving Healthcare’s Supply Crisis Without Losing Our Soul

bit.ly/3Ot7xpC

#healthcare #Nof1 #ptexp

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Assessing the Quality of an Online Democratic Deliberation on COVID-19 Pandemic Triage Protocols for Access to Critical Care in an Extreme Pandemic Context: Mixed Methods #study Background: Online democratic deliberation (ODD) may foster public engagement in new health strategies by providing opportunities for knowledge exchange between experts, policy makers, and the public. It can favor decision-making by generating new points…

J Participatory Med: Assessing the Quality of an Online Democratic Deliberation on COVID-19 Pandemic Triage Protocols for Access to Critical Care in an Extreme Pandemic Context: Mixed Methods #study #PtExp #oa @s4pm

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Dr Bob Murry, Chief Medical Officer @ NextGen talking about their partnership with Luma Health for patient self-scheduling & engagement. Partnering helping to meet pt expectations faster than building from scratch #NextGenUGM23 #ptexp

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Yes patients can sometimes be PERCEIVED as demanding but look at this slide. What patients are asking for are things that, for the most part, organizations are already providing...just not easily or across all depts. Via KLAS Research #digitalhealth #ptexp #hitsm

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Yay! A patient engagement ROI slide from Sara Vaezy @ Providence Health Over $20M in value realized by the system...and not just soft dollars. #hitsm #digitalhealth #ptexp

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What I like most about this slide from Sara Vaezy @ Providence Health is that it ties patient identity to patient engagement. Accurate identification of patients is the cornerstone of engagement that tends to get glossed over when we talk about portals, comm tools, etc #hitsm #ptexp #digitalhealth

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These are really impressive results for patient self scheduling Phoenix Childrens. The key was not the tech, it was the willingness of leadership to challenge the status quo and work thru the concerns. 176K appts booked online. 62% reduction in appt types. #hitsm #hcmktg #ptexp

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I'm chuckling at these myths around patient self-scheduling. My fav is that complete chaos will ensue as soon as patients have a say in when/where they receive care. It's important to address these concerns but they aren't barriers via David Higginson at Phoenix Childrens #ptexp #hitsm

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"Who would have thought that the toughest part of my brain cancer journey was dealing with my payer through the Prior Authorization process." Via Jared Jeffery It wasn't a policy issue. It was cumbersome tech that didn't work. Wow. #ptexp #hcmktg #hitsm

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"Patients are all unique. We are not a number. We are not a diagnosis. We are people." via Hollie Keffer - Patient Leader at Baptist Health Nassau PFAC #ptexp #hitsm #hcmktg

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"I want to be seen. I want to be heard. I don't want to be your toughest case of the day. I want to be Toni who is in your care." via Toni Beard - Patient Leader at Intermountain Health PFAC #ptexp #hcmktg #hitsm #digitalhealth

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Very powerful that this session opened with each panelist sharing their own patient journey. Great reminder of the WHY of healthcare. KLAS Research, Jared Jeffrey, Hollie Keffer, Toni Beard, Jenn Munson #hcmktg #ptexp #hitsm

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This is the reality we need to recognize - Patients are beginning to get ANGRY about lack of self scheduling. This has gone from a nice-to-have to why-dont-you-have-this. It's time to move quickly to implement this system-wide KLAS Research #ptexp #hitsm #digitalhealth #hcmktg

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Talk about getting personal! Adam Gale from KLAS Research is sharing his Family Parenting Survey results, inspired by Arch Collaborative. 🤣 Love it. Feedback has helped the Gale's focus on what's important. #hcmktg #ptexp #hitsm

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Adam Gale kicking things off at the KLAS Reserach Patient & Consumer Innovation Summit here in SLC. The goal: To ensure we are listening to and including patients in patient engagement technology #ptexp #hitsm #digitalhealth #hcmktg

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After doing an internal content audit, the team at MU Health saw clearly what they were doing well and where opportunities were. It pays to be honest with yourself. Via Amanda Oleiro #HCIC23 #hcmktg #healthcaremarketing #ptexp

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Fantastic points on this summary slide from Ed Marx and Cris Ross CIO Mayo Clinic. My fav - Resilience trumps attitude and Meet patients in their channel of choice. #hcic23 #hcmktg #healthcaremarketing #ptexp

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Exclusive: More Than 70% of Americans Feel Failed by the ... In a new Harris Poll survey, cost was the most common cri...

Exclusive: More Than 70% of Americans Feel Failed by the Health Care System. Patient Satisfaction scores cite costs, lack of accessibility & logistics as 3 main reasons. What can you add? time.com/6279937/us-health-care-s... #patientsatisfaction #PtExp...

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T2: The best #PtExp was my daughters'. She saw an NP for what she thought was a toe fungus. The NP ordered add'l tests. Based on the results, she told her that she "may" have endocrine #cancer. She was right. It was #thyroidcancer. If not for this NP, she may not be here. #HITsm

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T1: The impact of #PtExp in healthcare, has been to bring to the light what was formerly kept in the darkness, or spoken about in whispers & confidentiality. I think its been a positive for patients & MDs alike. We cannot improve those things that we do not acknowledge. #hitsm

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Love your interview @KisteinM - I too cared for the elderly. B4 my own Mom I sat with, listened to,supported the needs of elderly pts, sometimes helping them "break out" of LTC, to live independently. It was in my DNA...so rewarding....now I understand why. #caregiver #PtExp #Mom

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Simple tasks like getting the #portal data from the kiosk to the #EHR wi time constraints, for optimal #ptsafety & #ptexp, are ways we realize how #ML & #AI IRL, are transforming healthcare's repetitive, obstructive, silos, tasks & administrative data burden. #HITsm #HIMSS2020

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What Putting #Patients First Really Looks Like- “needs a culture change from one where we too often treat patients as though we are doing them a favor to a culture that places their needs at the center of everything we do” Excellent article #PtExp #hcldr...

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#HIMSS19 topics to re-emerge:

✔️Interoperability
✔️#SDOH
✔️#PtExp

New topic include #ML, an area I'm extremely excited about, as it finally allows us to work toward proactive health models. #HITsm

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Secure medical information sharing with a skilled nursing facility = care coordination, less patient/caregiver frustration, and reduced time chasing down patient records. Interoperability improves the #PtExp, on all levels. @AAJTech

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Can IT impact #PtExp?

✅Decrease wait times
✅Provide readable, easy-to-understand Lab Results
✅Increase communication options: online, text, email
✅Pleasant interaction with staff

Patient satisfaction = less distraction in the HC org. @AAJTech @Colin_Hung

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Love my GP- Gr8 #PtExp. Yet when I asked about a copy of bloodwork, he said: "You'll have to call in and request one." Can't we do better in this age of #digitalhealth? #GSD #MondayMotivaton #ijustdid

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