"Resolved complaints are positive for both the complainant and the publication because they close the complaint to the satisfaction of both parties." Alice Gould, Head of Complaints and Pre-publication services
When a publication and complainant resolve a complaint without IPSO’s involvement, these are referred to as resolved complaints.
For more details, visit: bit.ly/4o8Hy7J
#Resolvedcomplaints #EditorsCodeofPractice #LookfortheIPSOMark #IPSORegulated
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