Avoiding the IMMEDIACY EFFECT by aligning choices with long-term priorities! #leadership #josephmichelli #customerexperience #keynotespeaker #growth #share #fyp
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#josephmichelli
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Posts tagged #josephmichelli
Leading beyond GROUP THINK! #leadership #josephmichelli #customerexperience #keynotespeaker #growth #fyp #like #follow
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Using the Janus Effect to ensure AWARENESS creates BALANCE! #leadership #customerexperience #josephmichelli #keynotespeaker #grow #share #fyp #follow
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It’s not always as SIMPLE as it sounds. Understanding the NARRATIVE FALLACY! #leadership #customerexperience #josephmichelli #keynotespeaker #growth #fyp #follow #share
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Are you paying attention to the important 10%? #sturgeonslaw #leadership #josephmichelli #customerexperience #keynotespeaker #grow #like #follow
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Gaining acceptance by understanding the Overton Window! #leadership #customerexperience #keynotespeaker #growth #josephmichelli #share #fyp #follow
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Applying Grainer’s Law as you seek to communicate clearly! #leadership #customerexperience #keynotespeaker #josephmichelli #growth #share #fyp
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The STREETLIGHT EFFECT-insight requires venturing into the unknown! #leadership #customerexperience #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Reading "The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience by #JosephMichelli for work book club, and just told a co worker that if I wasn't nearing retirement in a few years I would want to work for #RitzCarlton.
What an amazing company!
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Are you leveraging the Paradox of Choice & ensuring simplicity drives clarity? #leadership #customerexperience #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Using the Principle of SCARCITY to drive real value NOT marketing hype!#leadership #customerexperience #josephmichelli #keynotespeaker #growth #share #fyp #follow
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What starts bad usually gets worse! Leveraging the Rule of Primacy! #leadership #customerexperience #josephmichelli #keynotespeaker #share #fyp #follow #like
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Dunbar’s Number! A guide to developing a meaningful & deep relationship network! #leadership #growth #customerexperience #josephmichelli #keynotespeaker #share #fyp #follow
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Are you CHARITABLE during discussions? Getting to the HEART of leadership. #leadership #customerexperience #josephmichelli #keynotespeaker #grow #share #fyp #follow
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Correct me if I am wrong! The odd power of Cunningham’s Law. #customerexperience #leadership #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Embracing the Law of FOCUS to ensure excellence! #leadership #josephmichelli #growth #customerexperience #keynotespeaker #share #fyp #follow
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I bet you are being exploited by the CONTRAST EFFECT! Check it out. #leadership #customerexperience #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Are you overestimating how much people pay attention to you? Understanding the SPOTLIGHT EFFECT! #leadership #customerexperience #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Are you sidestepping the DILUTION EFFECT to ensure optimal decisions? #leadership #josephmichelli #customerexperience #keynotespeaker #growth #share #fyp #follow
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Are you managing by objectives & what might you gain if you did? #leadership #customerexperience #josephmichelli #keynotespeaker #share #growth #fyp #follow
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In leadership, when MORE is NOT MORE. Embrace the Principle of LEAST ACTION. #customerexperience #leadership #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Applying quantum physics to relationships & leadership - Heisenberg’s Uncertainty Principle! #customerexperience #keynotespeaker #josephmichelli #leadership #growth #share #fyp #follow
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Are you applying the BARBELL STRATEGY 🏋️♀️ to manage risk and maximize opportunities? #customerexperience #keynotespeaker #leadership #josephmichelli #growth #share #fyp #follow
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Benford’s Law and the importance of applying critical thinking 🤔 #customerexperience #keynotespeaker #josephmichelli #leadership #growth #share #fyp #follow
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The Law of Large Numbers. Understanding that “one swallow does not a summer make.” #leadership #josephmichelli #keynotespeaker #growth #share #fyp #follow #sample
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The Ben Franklin Effect - how asking for assistance increases your likability! #leadership #customerexperience #josephmichelli #keynotespeaker #growth #share #fyp #follow
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Are you chasing “clicks” or relationships? #allbusinessispersonal #josephmichelli #customerexperience #keynotespeaker #buythebook #grow #leadership #fyp
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Are you creating EASE or OBSTACLES? The art & science of experience design! #allbusinessispersonal #josephmichelli #customerexperience #keynotespeaker #leadership #growth #share #booktoread📚
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Are you creating belonging for colleagues AND customers? #allbusinessispersonal #josephmichelli #customerexperience #keynotespeaker #leadership #growth #share #fyp
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Are you LISTENING ACTIVELY and PROACTIVELY? #allbusinessispersonal #customerexperience #josephmichelli #employeeexperience #keynotespeaker #readthisbook #leadership #growth
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