Research Article “You don’t have to go it alone”: The delivery and description of appointment-based research services Katy Kelly University Libraries, University of Dayton, Dayton, OH Appointment-based research help services provided by librarians to undergraduate students are prevalent in academic libraries. This study examines the delivery and description of these services using information gathered from library websites. The most common appointment-making mechanisms within the sample included the ability to pick a date and time, contacting a librarian using a directory listing, and completing an appointment request form. Descriptions of the service varied and were analyzed using a checklist of common details. The results and implementation considerations can be useful guides to developing public services and marketing. Public Services Quarterly 2026
Our latest research article analyses appointment-based #ResearchHelp services provided by #librarians to undergraduate students across various #AcademicLibraries. The results and implementations can be useful guides for developing #PublicServices and #marketing. Read more at doi.org/10.1080/1522...
