#CXTools

Chatboq- Live Chat Widget App

@chatboq.bsky.social

1 month ago

Email inbox showing an alert for a new incoming customer chat via Chatboq."

Missed chats = missed chances.
Chatboq keeps your team in the loop:
📩 Email & mobile alerts
🏷️ Priority tagging
📊 Smart analytics to stay sharp

Never miss what matters → chatboq.com

#ChatAlerts #Chatboq #RealTimeSupport #CXTools

Chatboq- Live Chat Widget App

@chatboq.bsky.social

2 months ago

“Where’s my order?” — the most repeated message in support.

📦 With Chatboq:
✅ Real-time updates
📩 Automated alerts
🚨 Built-in issue escalation

Save time. Improve trust.
👉 chatboq.com/blogs/custom...

#CXTools #OrderTracking #SupportBots #Chatboq

Cyber Acoustics

@cyberacoustics.bsky.social

3 months ago

At Cyber Acoustics we love pets, but we don’t want to hear them on our calls.
Meet Presley, our loyal office companion who takes her job (and naps) seriously.

www.cyberacoustics.com/cyber-acoust...

#OfficeDog #HomeOfficePets #CXTools

Cyber Acoustics

@cyberacoustics.bsky.social

4 months ago

Coffee Shop Mic Test #5 | 22 Headsets Compared in Real Noise 🎧 Coffee Shop Mic Test #5 — 22 Headsets, Real Noise, Real Results! Welcome to the fifth video in my Coffee Shop Headset Mic Test Series! In this episode, I test 22 different headset models from…

See how the AC-204TR, AC-304TR, and AC-404 handled real café noise in Danny Hayasaka’s latest Coffee Shop Mic Test featuring 22 headsets from top brands.

Watch here: www.youtube.com/watch?v=bltH...

#CallCenter #Headsets #CXTools

Matasoft

@matasoft.bsky.social

5 months ago

Summarize support calls, reviews, and customer notes stored in spreadsheets! (Un)Perplexed Spready gives you condensed insights in minutes.
🔗 matasoft.hr/qtrendcontro...
#CXTools #AIInsights #CallSummaries #SmartWork #DataStandardization #AIAutomation #CleanData #AI #LLM #SpreadsheetAI

Werner Puchert

@wernerpuchert.bsky.social

5 months ago

We created the CX Priority Explorer, part of the CX Fundamentals Toolkit. Give it a try!

cx-explorer.werner-puchert.com

One of the biggest challenges in Customer Experience isn’t coming up with ideas, it’s knowing where to focus.

#CustomerExperience
#CXTools
#CXStrategy

Cyber Acoustics

@cyberacoustics.bsky.social

6 months ago

Client audits don’t have to be stressful. With Agent Assist, clients can wirelessly connect to live calls and get real-time insight into agent consistency, script adherence, and customer experience.

Learn more: buff.ly/Pfe4JnD

#ContactCenter #BPO #CXTools

Kuruntha Smarket

@kuruntha.bsky.social

9 months ago

VoiceSpin AI Contact Center: Boost Sales & Support Teams Discover how VoiceSpin’s AI contact center solutions improve sales, automate support, and enhance CX with smart tools like AI dialers, chatbots, and CRM sync.

Upgrade to AI Contact Center Tools Built for Sales & Support

AI automation: predictive dialers, real-time messaging, CRM-ready tools, and 24/7 chatbots.

www.kuruntha.com/blog/voicesp...

www.kuruntha.com/business-mar...

#VoiceSpinAI #CustomerSupportAI #SalesAutomation #AIContactCenter #CXTools

Snap Surveys

@snapsurveys.bsky.social

10 months ago

One question survey with report

Easily measure satisfaction for fast, simple & effective results.
One-click thumbs up/down rating, optional follow-up question with instant score. No survey experience needed.
Launch & Go!

www.snapsurveys.com/marketplace/surveys-and-assessments/thumbs-up-down-survey/

#Freebie #CXTools #MRX #CX

Callnovo Contact Center®

@callnovo.bsky.social

10 months ago

Automated Customer Support: 6 Tools to Cut Response Time in Half Discover 6 automated customer support tools to cut response time in half, boost efficiency, and enhance customer satisfaction with AI-powered solutions.

Slow replies = lost customers. ⏳
HeroDash by Callnovo uses AI to cut response time in half and keep your support sharp. 💬⚡

More here 👉 callnovo.com/automated-cu...
#CustomerSupport #Automation #CXTools #Callnovo #HeroDash