Latest posts tagged with #EVRI on Bluesky
So today the hated #Evri (customer service lot who respond to escalation via app), have pronounced that my latest parcel -a replacement for one they returned without attempting to deliver- is now considered lost. Yet again.
Have fired off e mail to management team I've been in e mail contact with.
However, bizarrely, said Co-Op isn’t delivery/pick up point for #Evri !
Notification last night that Evri had parcel.
Earlier told delivery between 19.00-21.00.
Then get app message to say delivered just after 3!
Went to collect it. All OK!
Have been told before 📦 couldn’t be there! Despite photo!
And still no appearance of my parcel via #Evri
No updates from either customer services or management, although status on app claims it’s at local depot.
Bizarre experience with another parcel though!
If I use ShopPay with retailer I use way too often, option to deliver to local Co-Op is default.
#Evri nightmare continues.
Replacement parcel for one returned last month, (with no attempt to deliver), now missing in action.
Senior management who I’ve been communicating with via email claimed it waa out for delivery yesterday. They lied.
Escalated.
C/services saying missing & searching depot.
Voting with my feet regarding #Evri deliveries.
Wanted to make a purchase today and phoned the company in advance of placing order, to enquire which company they used for deliveries! Bingo!
Appalling delivery by a shoddy #EVRI deliverer: literally in the street outside the house. Pathetic.
In their wisdom today, #Evri returned my parcel to the retailer "as courier unable to deliver".
To be clear the courier made NO attempt to deliver.
And despite communicating with staff after escalating the delivery, and emailing senior management I had contact with after the last debacle, no effect.
Omg!!!! #Evri are soooooooooooooooooooooooooooo
Shit!!!!😡
The dreadful #Evri have not learnt a thing after the debacle with my last delivery from them. After e mailing senior managers, an investigation was made into issue with 1 particular delivery. Feeble excuses given, no promisrs to learn from it.
Another parcel -from same retailer- delayed. Escalated.
Directly in front of my front of my front door is a metre high wall.
Where #EVRI have left my parcel can be clearly seen from the pavement (about five metres away)
Had they left it against the wall nobody could see it!
I won’t be home for another six hours - I hope it’s still there wee I get home 😕
#evri are the worst delivery company in the world.
Every single time they fuck it up.
If you sell online, please don’t use Evri.
EVRI have attempted delivery to the wrong building and then given up.
Every other delivery company manages this, somehow EVRI does not....I suspect something....
#EVRI #UK #London
There are two parcels outside my front door. They have different names and addresses. Neither of which is my address (which is on the door at eye level).
#Evri
Oh #Evri, I don't think you appreciate how determined I can be.
The more difficult you make it for me to contact you about a complaint, the harder I will try....
This is exactly how my #Evri parcel has arrived today.
The paper is p**s wet through and falling to pieces as its touched.
I suppose I should be grateful it got here at all & good job its not water damaged.
Email from lying shits #Evri:
"We tried to deliver your parcel today but you weren't in and there was nowhere safe to leave it."
- Well I WAS in - all day.
- And I have a designated safe space.
Phone John Lewis, they say Evri reported technical issues to them, so no delivery was attempted.
I love how #Evri send me endless emails telling me when my parcel is arriving, but the driver always leaves the parcel outside the front door and NEVER EVER rings the bell, so it really doesn't matter if I'm in or not.
#Evri delivered a box of air.
Parcel sent from China, went through customs, but opened & empty when delivered.
They tell me to speak to seller. Seller uninterested as they have my money.
Evri do nothing, as they've been paid.
No response to questions.
Useless.
The pits.
Without even attempting to deliver returned parcel mid Jan. Retailer kindly sent replacement without waiting for item to get back to them.
Now out of stock.
Lost count of times I've lost out on bargains due to #Evri losing items, which are then no longer available.
E mail fired off to CEO.
Epic #Evri fail.
(AGAIN).
Aaaarrgggggh!
In #Evri delivery hell.
Parcel hasn't been scanned since early Tuesday morning.
Home Bargains customer service is 9-5 Mon to Friday.
My pup wants her doggie treats
How can you deny treats to that face?
#roughcollies
#dogsofbluesky
On a personal record breaker with #evri 14 emails, 4 days of “we’re delivering your parcel between…” then the bot chat with prescribed responses and the mythical call back commitment
They are atrocious.
The week I posted this, I had 3 parcels I was awaiting.
1 was fine.
The other 2 were returned to sender without even attempting to deliver.
Appalling. #Evri
