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Exploring the Barriers and Opportunities for a More Predictive Data-Driven Telecare Service: Qualitative Study in Scotland Background: Telecare uses technology to help people live more independently at home. When an adverse event (such as someone falling or a bath overflowing) happens, the technology reactively senses this and alerts a call center to respond. If the technology can detect a person’s current (and past) states and behaviors, with machine learning, we can more proactively identify potential risks before an adverse event occurs and intervene. Despite social care organizations being data-rich, few predictive analytics are currently routinely applied. There is a need to understand current data management practices before optimizing organizational and technical readiness for proactive data-driven telecare services. Objective: The aim of this study was to understand how specific telecare data (monitoring falls, identifying people at risk of falling, and providing services in response) are collected, managed, and used in the largest health and social care region in Scotland. The objectives were to: (1) map the community alarm data flow to understand what data were being collected, by what services, and where it was stored, linked, and managed; and (2) identify the current barriers and opportunities around staff and organizations using or applying predictive analytics routinely within telecare service provision. Methods: This qualitative study involved interviews with health and social care professionals working in Glasgow City Council (GCC) and a telecare service provider (Tunstall). Interviews explored experiences of the systems and data access, processes for collecting and using the data, and how it might be better used to target services more proactively. Data underwent a thematic framework analysis. Descriptions of the data flow were used to develop visual representations of the sociotechnical system. Results: A total of 14 participants at operational and managerial levels took part. A complex sociotechnical telecare system was identified, involving multiple staff roles, with data exchanged across 11 teams, using 17 systems, with 4 distinct data sources. In total, four themes highlighted key challenges that are: (1) suboptimal systems and equipment; (2) data recording inefficiencies and use; (3) specific patient population barriers and IT literacy; and (4) limited resources and support. Opportunities for more predictive telecare included: establishing a more structured and integrated approach to data management; scope for improved data organization and retrieval; better cross-platform integration and data sharing; and the use of tools or models to support insightful data analysis tailored to the users. Conclusions: Scottish telecare data services require improved infrastructure to be managed in ways that support more predictive telecare services. This includes more structured and linked datasets and greater integration between the services and systems to allow service providers more integrated, up-to-date, and real-time connected data to build accurate and meaningful models.

JMIR Formative Res: Exploring the Barriers and Opportunities for a More Predictive Data-Driven Telecare Service: Qualitative Study in Scotland #Telecare #PredictiveAnalytics #MachineLearning #DataDriven #IndependentLiving

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This week's IL newsletter: Careline365 – With a call every 3 seconds, the UK’s largest monitoring service helps people stay safe and independent at home or on the go. #Telecare #PersonalAlarms #AssistiveTechnology #IndependentLiving #Careline365
buff.ly/Sf5qtvj

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AI in Telemedicine: Why Your Doctor's Screen Time Just Got a Whole Lot Smarter Discover how AI in telemedicine is transforming healthcare in 2026. From 24/7 virtual care to faster diagnoses, learn why this tech combo is changing everything.

AI in Telemedicine: Why Your Doctor's Screen Time Just Got a Whole Lot Smarter #AI #telehealth #virtualhealth #telecare #wearables #hit #healthtech #digitalhealth #healthcare

vocal.media/01/ai-in-tel...

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Using a Proactive Telecare System to Support Independence, Health, and Well-Being in Older Adults: #feasibility Randomized Controlled Trial Background: Proactive telecare offers services designed to reduce the occurrence of emergency situations by delivering proactive outbound calls, follow-ups, and providing information and advice. By engaging regularly with users, proactive telecare may foster social connections with older adults and enable the detection of changes in needs. Telecare systems that promote active participation among older adults may also foster feelings of autonomy and self-management. However, more research in this area is needed. Objective: This study aimed to (i) explore the acceptability and #feasibility of delivering and evaluating a proactive telecare intervention to community-dwelling older adults prior to a potential effectiveness trial and (ii) evaluate the proposed eligibility criteria and estimate the potential effect size of the impact of the intervention on health and well-being outcomes to inform sample size calculations for a future trial. Methods: An 8-week randomised pre-post #feasibility study was conducted. Using a mixed methods approach, questionnaires and semi-structured interviews were used to explore the #feasibility and acceptability of the study. The proactive telecare system encouraged users to press an OK button once a day to confirm their well-being. If they did not respond, participants received a well-being check, and emergency contacts were notified if required. Outcomes associated with independence, health, and well-being were measured using standardised questionnaires, including health-related quality of life, mental health and loneliness. Results: 30 older adults were recruited, with 13 randomised into the intervention group and 17 into the control group. The mean age of participants was 75.4 years. 66.7% of the participants recruited had one or more health conditions. This study achieved high retention rates (90.9%); however, the expression of interest rate was low (17.6%) indicating changes to recruitment strategies are required. Effect sizes for all quantitative outcomes were small (approximately 0.2). Participants demonstrated high acceptance of the intervention, with the primary benefit cited as providing reassurance and promoting autonomy. Proactive engagement encouraged self-regulation and allowed users to control the level of support received. Those who were socially isolated reported feeling less lonely as a result of having additional social contact. Most participants felt the intervention would be particularly beneficial if they were experiencing poor health that significantly affected their daily activities, suggesting it may be more suited to those with limited independence. Some participants expressed anxiety about using the technology, primarily due to a lack of understanding and uncertainty in their perceived need for the device. Conclusions: This proactive telecare system is feasible to deliver within a cohort of older adults living in the community. However, changes to recruitment approaches and implementation are needed to ensure acceptability and target numbers are achieved in a future effectiveness trial.

JMIR Formative Res: Using a Proactive Telecare System to Support Independence, Health, and Well-Being in Older Adults: #feasibility Randomized Controlled Trial #Telecare #ElderlyCare #HealthTech #AgingWell #ProactiveHealth

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Virgin Media fined £23.8m for disconnecting vulnerable customers Ofcom concludes that vulnerable telecare customers were ‘at risk of harm’ when they were disconnected by digital upgrade to landlines   Communications regulator Ofcom has fined telecoms company Virgin...

Virgin Media fined £23.8m for disconnecting vulnerable customers infotec.news/2025/12/02/v... #telecare #socialcare #digital

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Virgin Media fined £24m for leaving vulnerable customers 'at risk of harm' Ofcom has fined Virgin Media after an investigation found it had left thousands of vulnerable telecare customers at risk.

#VirginMedia fined £24m for leaving vulnerable customers 'at risk of harm'
www.bbc.co.uk/news/article...

#Ofcom rules telecoms giant failed to protect vulnerable users of lifesaving #telecare alarms during the digital switchover.
#TechNews

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Exploring the barriers and opportunities for predictive data driven #Telecare services: A qualitative #Study in Scotland Date Submitted: Sep 30, 2025. Open Peer Review Period: Oct 1, 2025 - Nov 26, 2025.

Reminder>> Exploring the barriers and opportunities for predictive data driven #Telecare services: A qualitative #Study in Scotland (preprint) #openscience #PeerReviewMe #PlanP

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Exploring the barriers and opportunities for predictive data driven #Telecare services: A qualitative #Study in Scotland Date Submitted: Sep 30, 2025. Open Peer Review Period: Oct 1, 2025 - Nov 26, 2025.

Exploring the barriers and opportunities for predictive data driven #Telecare services: A qualitative #Study in Scotland (preprint) #openscience #PeerReviewMe #PlanP

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Teladoc Health Acquires Telecare, Expanding Access to Specialist and Allied Health Care for Australians in Public and Private Health #healthIT #TeladocHealth #Telecare
www.healthcareittoday.com/?p=2526283

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Balancing virtual pulmonary rehab's promise with its pitfalls | TechTarget Learn why virtual pulmonary rehab requires careful assessment and expert guidance, even as it offers a needed option in lieu of in-person rehab.

Balancing virtual pulmonary rehab's promise with its pitfalls
#telehealth #virtualcare #telecare #copd #healthcare

www.techtarget.com/virtualhealt...

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Telecare service costs to remain despite local Lib Dem opposition - Bedford Independent A Bedford Borough Council committee has confirmed it has no concerns over plans to introduce a weekly charge for its Telecare service...

900 of the 2,873 users would continue to receive the service free of charge…

#Bedford #BedfordNews #BedfordBoroughCouncil #Telecare

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Six Effective Ways to Improve Patient Engagement in Healthcare Enhancing patient engagement requires a combination of technology, effective communication, and personalized attention. Tools such as telehealth visits, email updates, medication reminder apps, and we...

Six Effective Ways to Improve Patient Engagement in Healthcare #Telehealth #telemedicine #virtualhealth #telecare #virtualcare #healthcare

medicalresearch.com/six-effectiv...

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New Telecare charges across Bedford Borough proposed but critics aren't happy - Bedford Independent Bedford Borough's mayor has proposed a new £4 charge per week for the 3,200 Bedford locals using Telecare, to combat what...

Critics of the proposed £4-a-week charge have described the changes as a “disgraceful attack on the vulnerable”...

#Bedford #BedfordNews #Telecare

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Tele-Care Market: Global Industry Analysis and Forecast (2023-2029) Tele-Care Unit Market is expected to grow at a CAGR of 18.7% .Global Tele-Care Unit Market is expected to reach US$ 10.87 Bn.

📞💊 Tele-Care Unit Market Expanding Rapidly!

Projected to reach $10.87B by 2029, growing at an impressive 18.7% CAGR 📈🌐

#TeleHealth #RemoteCare #HealthTech #DigitalHealth #TeleCare #MarketTrends

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Act now to keep telecare alarms working safely Do you or someone you know use a telecare alarm? Landline phones are switching to digital, which could stop telecare alarms working. This means that all landline providers need to know which of their customers use telecare, so they can keep them safe.

📣 Telecare users: Landlines are going digital, and your alarm might stop working! ☎️ Act now—tell your provider you use telecare to stay safe. 🔔 The switchover is happening fast! #Telecare #DigitalSwitchover

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Online resource to help people check if telecare devices will be affected by the switchover - AT Today - Assistive Technology Taking Care has responded to the national campaign to raise awareness of what the upgrade to digital means for telecare services.

Online resource to help people check if telecare devices will be affected by the switchover
attoday.co.uk/online-resou... #telecare

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Join our team to help technology enabled care transform lives in Nottinghamshire - Community Care Join our team to help technology enabled care transform lives in Nottinghamshire - Community Care

Nottinghamshire County Council is looking for social workers and OTs to join its team that helps people live independently with the help of technology #adultsocialcare #telecare

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Telecare users and their loved ones across the UK urged to speak to telecoms providers ahead of switch to digital landlines The 2 million vulnerable people who rely on lifesaving telecare alarms to call for help have today been urged to get in touch with their landline providers so companies can provide additional support ...

Telecare users and their loved ones across the UK urged to speak to telecoms providers ahead of switch to digital landlines
www.gov.uk/government/n... #telecare

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Millions of UK households who still have a landline urged to make phone call now Two million vulnerable people rely on lifesaving telecare alarms to call for help in an emergency.

Millions of UK households who still have a landline urged to make phone call now
www.birminghammail.co.uk/news/midland... #telecare

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Telemedicine need not be filtered out of dialysis centers - Baylor College of Medicine Blog Network A closer look at how telemedicine is being used and should be incorporated into future in-center hemodialysis care.

Telemedicine need not be filtered out of dialysis centers
#telecare #virtualcare #telemedicine #telehealth #healthcare

blogs.bcm.edu/2025/04/25/t...

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How Has Healthcare’s Approach to Telehealth Changed in the Past 5 Years? As healthcare organizations refine their strategies, evolving technology, policy shifts and integration challenges are shaping the future of connected care.

How Has Healthcare’s Approach to Telehealth Changed in the Past 5 Years? #telehealth #virtualhealth #telecare #healthcare

healthtechmagazine.net/article/2025...

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"Thoughts and Prayers" are not healthcare, nor is #Vendingmachinecare #Telecare #UberCare #Herbalcare #Vetcare #Pharmacare ..... the list of bad ideas goes on. You all need to resign.

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Millions in US Live in Places Where Doctors Don’t Practice and Telehealth Doesn’t Reach - KFF Health News Nearly 3 million Americans live sicker, shorter lives in the hundreds of rural counties where doctor shortages are the worst and poor internet connections mean little or no access to telehealth servic...

Millions in US Live in Places Where Doctors Don’t Practice and Telehealth Doesn’t Reach #telehealth #telemedicine #virtualcare #telecare #virtualhealth #healthcare

kffhealthnews.org/news/article...

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In today's #HLINks newsletter:

✨London #HLINconf25 update
🏘️Design codes for health & wellbeing report
📺Housing LIN Member blog on the #Telecare National Action Plan #TAPPI
✍️ 2 x #HLINblogs on a broader understanding of #Leadership
📆 Upcoming events and more!

www.housinglin.org.uk/nl/?nid=3110

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Last month, after DHSC & DSIT released the #Telecare National Action Plan, we invited Housing LIN members supporting specialist & supported housing providers to share their views on the plan & proposed measures ahead of the 2027 #DigitalSwitchover.

🔗Read on: www.housinglin.org.uk/blogs/TAPPI-...

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If your business has made strides in expanding its #medtech #lifesciences #healthtech #healthcare #digitalhealth #medicaldevices #telecare #ehealth products internationally, apply today for the SEHTA 2025 Healthcare Business Export Award by 28 Feb.

Sponsored by Element RegNav

👉bit.ly/41KORJV

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🔍Our latest #HLINks newsletter covers:

💠 #ISPA: Housing’s role in tackling inequalities
💠 #NHF: Safe homes for hospital discharge
💠 #HLINblog on tailored housing for older generations
💠 DHSC & DSIT #Telecare Action Plan insights

📰 And lots more!
Read now: www.housinglin.org.uk/nl/?nid=3106

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Switched on for the #DigitalSwitchover?

The Department of Health & Social Care & Department for Science, Innovation and Technology's #Telecare National Action Plan is now out. A must-read with references to #ShelteredHousing & #TAPPI!

🔗 www.housinglin.org.uk/Topics/type/...

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How the AMA meets need for new telehealth CPT codes Telehealth capacity ramped up quickly early in the pandemic, but created a lot of variation along the way. An AMA work group helped develop uniformity.

How the AMA meets the need for new telehealth CPT codes.

#telehealth #telemedicine #virtualhealth #telecare #virtualcare #populationhealth #publichealth #healthcare

www.ama-assn.org/practice-man...

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AI, wearables & telehealth to transform healthcare by 2025 By 2025, healthcare is set for a transformative shift, emphasising AI-driven personalised treatment, advanced wearables, and enhanced telehealth solutions.

AI, wearables & telehealth to transform healthcare by 2025

#AI #ArtficialIntelligence #telehealth #telecare #virtualcare #virtualhealth #telemedicine #healthcare

itbrief.asia/story/ai-wea...

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